Property Manager

We are seeking a fun, motivated and talented new team member to fill a Property Manager role created due to the growth of our portfolio in the Sioux Falls, SD area.

The Property Manager is responsible for assisting the Senior Property Manager in performing all
duties and functions required for efficient operation of designated properties in a cost-effective
manner.

The Primary Responsibilities include the following, other duties may be assigned as required:

Plan and manage the activities of all assigned personnel.
Work closely with the Director of Compliance to supervise and control the operations of
designated properties in a cost-effective manner.
Ensure that established occupancy targets are reached and maintained for each assigned
property.
Ensure that established receivable targets are reached and maintained for each assigned
property, while ensuring financial stability of respective complexes. Responsible for all
monthly reports being submitted in a timely manner.
Ensure that an adequate number of personnel are on site each day to meet tenant’s demands.
Ensuring holidays are covered on an on-call basis.
Ensure that all required paperwork is prepared in an accurate and timely manner and
forwarded to the appropriate person when completed.
Provides exceptional customer service to prospective tenants, tenants, vendors and coworkers.
Ensure that all newly assigned employees and/or vendors receive an intensive orientation to
their assigned property, job tasks, quality requirements, and tenants service levels. Further
ensures and that all assigned property personnel receive continuing education and training in
their job requirements on a regular basis.
Ensure that all assigned properties maximize return on investment, control operating expenses
and meet or exceed established net profit objectives.
Ensure that all maintenance requests are done correctly and completed in the allotted time frame and communicate any issues or concerns to your Supervisor.

Observe and monitor assigned properties ensuring that company policies and procedures are
followed to maintain standards for safety, quality, and overall company and tenant satisfaction.
Ensure that all assigned personnel comply completely with established quality control and
tenant satisfaction standards.
Ensure that each assigned property, its work areas, equipment, tools, buildings, and grounds
are maintained in the very best of condition at all times, including inspecting damage and
assist with insurance claims.
Responsible to resolve and or reach a compromised solution to personnel and operational
problems which arise from assigned properties in a timely, accurate, compassionate, and
professional manner.
Responsible to handle and resolve tenant complaints and inquiries in a timely and professional
manner ensuring that a “win-win” solution results and that both the tenant and the company
are satisfied with the outcome.
Responsible to become thoroughly knowledgeable of and complies fully with and enforces in
a fair and equitable manner, all company operating and personnel policies, procedures, rules,
and regulations.
Ensure proper and correct pricing of all rental units.
Ensure that required legal approvals for applicants seeking affordable housing are secured.
Responds to all emails and phone messages in a timely manner.
Assist in preparations of the annual budgets.
Conduct weekly site visits and inspect all reported vacancies followed by submitting reports
to direct Supervisor.
Responsible for annual reviews of supervised employees and making recommendations for
compensation adjustments to the Supervisor.
Maintain and demonstrate professional and technical knowledge by attending seminars,
educational workshop training sessions; reviewing professional publications; establishing
pers…