Entitlements Coordinator; LIHTC Certificate

Real Estate
- Varick Street Headquarters, 200 Varick St, New York, New York, United States of America

Posted Friday, September 26, 2025 at 4:00 AM

Project Renewal is a leading non-profit organization with the mission of building supportive communities where people achieve dignity and independence, renewing their lives with health, homes, and jobs.

Our comprehensive and integrated 24/7 programs are designed to offer the holistic care our clients need. With a staff of 950+ and an annual budget of $140 million, Project Renewal is one of the larger social service nonprofits in New York City.

Title: Entitlements Coordinator - Intake and Tenant Relations
Location: Bedford Green House
Salary: $31.31 - $32.96/hour

Position Overview:

Under the general direction of the department Director and Assistant Director, the Entitlements Coordinator is responsible for acting as a resource for both clients and staff to inform them of the various city, state and federal entitlement programs; filling vacancies (including lease-up of new housing facilities); performing annual lease renewals and re-certifications; and related duties.

The essential duties of the Entitlement Specialist include but are not limited to the following activities:

• Coordinating with government agencies and other third-parties regarding contractual and regulatory compliance during lease-up period
• Reviewing housing applications and making initial eligibility determinations for applicants referred the Department of Homeless Services (DHS) and other government agencies for lease-up of new facilities and for vacancies as they occur
• Making eligibility determinations, processing applications, and developing and maintaining waiting lists for low-income housing
• Assisting tenants and prospective tenants with entitlements, income certifications and subsidy applications, as well as with certifications and re-certifications
• Coordinating intake and move-in processes, including scheduling intake interviews and move-ins; preparing initial lease and move-in documents; coordinating room readiness with maintenance staff; and conducting orientation for new tenants
• Providing tenants and clients with information and direction in acquiring and maintaining entitlements with city, state and federal entitlement programs
• Providing up to date information about city, state and federal entitlement programs to the Director, building management, clinical and counseling staff, and property management staff
• Entering, maintaining, and updating rent account data in the agency’s property management software
• Tracking, processing, and analyzing rent and rent subsidy payments
• Acting as Liaison to agency’s Fiscal Office, as well as with local representatives of city, state and federal entitlements programs, including Social Security, Medicaid and HUD.
• Serving as Liaison to city housing placement specialists
• Tracking vacancies, processing data, generating monthly rent statements, and preparing and submitting reports
• Investigating and resolving tenant issues and disputes
• Facilitate and coordinate tenant satisfaction assessments, including development of surveys and other tools
• Coordinating and assisting with lease renewals, compliance requirements, and grant maintenance tasks.
• Serving as primary property management contact for tenants and staff at one or more facilities
• Other duties as assigned by Director or supervisory staff

Qualifications:

• Low Income House Tax Credit certification
• A Bachelor’s degree from an accredited college or university; or Associate degree and one year of relevant experience such as working with special needs populations; or High School Diploma or GED and two years of relevant experience such as working with special needs populations
• Experience with rental…