Assistant Community Manager - Columbia Meadows

Job Details

Job Location:

Columbia Meadows - Columbia, TN 38401

Position Type:
Part Time

Salary Range: $20.00 - $22.00 Hourly

Redwood Communities, Inc. (“Redwood Communities”), an affiliate of Redwood Housing, is a multifamily property management organization that manages affordable housing communities throughout the country. To date, Redwood Communities has assembled a best-in-class team that currently manages a growing portfolio of properties and has built strong working relationships with government agencies and leading non-profit organizations to raise the standard of living for our communities.

The Assistant Manager supports the Property Manager in the day-to-day operations of the community, ensuring compliance with HUD and other regulatory agency requirements, maintaining accurate records, and providing excellent customer service to residents and applicants.

Schedule:

Tuesday-Thursday 8am-5pm / Part-Time

Pay Details: $20-22hr

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Assist with leasing efforts, including showing apartments, processing applications, and preparing lease paperwork.
• Ensure all leasing activities comply with HUD, Fair Housing, and company policies.
• Maintain waiting lists in accordance with HUD regulations and property policies.
• Conduct applicant interviews and verifications to determine program eligibility (e.g., income, assets, citizenship, student status).
• Assist with move-in and move-out inspections and related documentation.

• Maintain compliance with HUD, NSPIRE/REAC, MOR, and Fair Housing requirements.
• Process and verify certifications and recertifications (Annuals, Interims, Move-Ins, Move-Outs) using TRACS and EIV systems.
• Submit and track HUD 50059 forms and ensure all resident files are current and accurate.
• Respond to MOR and HUD file audit findings with corrective actions and supporting documentation.
• Keep abreast of HUD handbook updates (4350.3) and other compliance requirements.

• Collect and record rent payments and other charges; issue receipts and maintain accurate ledgers.
• Post payments and charges in the property management software ( Real Page).
• Monitor delinquency reports and assist with issuing late notices or initiating eviction procedures when necessary. Placing delinquency notes in Onesite
• Assist the Property Manager with rent adjustments and subsidy billing.

• Provide courteous and professional service to residents, vendors, and guests.
• Address resident concerns promptly and escalte issues to the Property Manager when necessary.
• Assist with resident retention efforts, newsletters, and community events.
• Help enforce community policies and lease terms.

• Maintain organized resident and property files in compliance with HUD file order and company policy.
• Prepare correspondence, reports, and forms as needed.
• Support the Property Manager with monthly, quarterly, and annual reporting requirements.
• Assist in supervising office operations in the Property Manager’s absence.
• Maintain inventory of office supplies and equipment.

• Enter and track maintenance work orders; follow up on completion and resident satisfaction.
• Schedule inspections (annual unit inspections, housekeeping, REAC prep).

• Excellent communication skills, both written and verbal, with strong attention to detail.
• Strong interpersonal skills and the ability to work…