Deputy Director of Property Management

The Housing Authority of the City of Shreveport (HACS) provides quality affordable housing to low-income families and individuals through the effective and efficient administration of housing assistance programs.

Deputy Director of Property Management

The Housing Authority of the City of Shreveport (HACS) is seeking a highly qualified, experienced, and results-driven professional to serve as Deputy Director of Property Management
. This executive-level position is responsible for assisting in the overall administration, leadership, and oversight of HACS public housing communities and property management operations.

• Assist in directing and overseeing the operations of the Property Management Department for all assigned public housing communities.
• Supervise, train, mentor, and evaluate property managers, assistant managers, and administrative staff.
• Ensure compliance with HUD regulations, federal and state housing laws, agency policies, lease enforcement procedures, and occupancy requirements.
• Monitor occupancy levels, vacancy turnaround times, rent collections, lease compliance, and overall property performance.
• Oversee property inspections to ensure compliance with HUD Housing Quality Standards (HQS), REAC standards, and HACS operational requirements.
• Coordinate with maintenance staff and contractors to ensure timely completion of work orders, preventive maintenance, modernization projects, and emergency repairs.
• Participate in budget preparation, financial planning, capital improvement planning, and monitoring departmental expenditures.
• Assist in developing scopes of work and operational plans for renovations, modernization efforts, and capital projects.
• Prepare and review monthly, quarterly, and semi-annual operational reports related to occupancy, maintenance performance, inspections, and resident issues.
• Respond to resident concerns, grievances, lease violations, and community issues in a professional and timely manner.
• Conduct regular site visits and inspections of assigned developments to evaluate property conditions, staff performance, and resident satisfaction.
• Support the implementation of strategic initiatives to improve operational efficiency, occupancy rates, customer service, and overall property performance.
• Assist with emergency response efforts during and after regular business hours, including weather events, property emergencies, and resident crises.
• Collaborate with other departments, community partners, and resident organizations to support housing stability and resident engagement initiatives.
• Serve in the absence of the Director of Property Management, as assigned.

• Bachelor’s degree from an accredited college or university in Business Administration, Public Administration, Property Management, or a related field preferred.
• Minimum of five (5) years of progressively responsible executive or senior-level property management experience, preferably in public housing, affordable housing, or multi-family housing management.
• Extensive knowledge of HUD Public Housing regulations, occupancy procedures, inspections, and compliance requirements preferred.
• Demonstrated leadership and supervisory experience.
• Strong organizational, analytical, problem-solving, and decision-making skills.
• Excellent written, verbal, and interpersonal communication skills.
• Ability to manage multiple priorities and work effectively in a fast-paced environment.
• Proficiency in property management software and Microsoft Office applications.
• Valid driver’s license and ability to travel between HACS properties as required

All your information will be kept confidential according to EEO guidelines.