Property Administrator

The Administrator is a full-time position reporting directly to the Regional Manager. The Administrator oversees the entire operation of the facility, which includes knowledge of HUD, Tax Credit, Urban Futures BOND, LIHTC, and City of Los Angeles regulations and compliance, budgeting process, and Risk Management. This role emphasizes high-quality customer service, effective property management, and the creation of a safe, supportive, and respectful community environment.

The Administrator monitors Senior Activity Center programming and participation, oversees hiring of new staff and employee performance, brings a variety of staff training, and responds to resident complaints and/or addresses resident concerns. The Administrator works closely with maintenance, resident services, and security teams to ensure the property remains welcoming, well-maintained, and fully compliant with all applicable housing regulations.

Supervise the Assistant Administrator, Department Heads, and Finance, Occupancy, and Resident Service Coordinator staff.

Provide training, coaching, performance evaluations, and recommendations for staffing and compensation.

Monitor employee performance, address disciplinary matters, and foster a collaborative work environment.

Oversee maintenance staff and coordinate vendors for repairs, renovations, and preventative maintenance.

Maintain employee personnel files and process employment verifications, WFM input, payroll, and new hire onboarding.

Partner with Human Resources throughout the hiring process, including interviews, candidate selection, and background screenings.

Complete OSHA reporting, incident documentation, and workers' compensation claims as needed.

Build relationships with community organizations and external partners to support resident needs.

Serve as a liaison between residents and RHF leadership, addressing concerns and promoting resident engagement.

Work with the Resident Service Coordinator to ensure residents have access to supportive services.

Oversee property inspections, curb appeal, maintenance operations, and pre-NSPIRE inspections.

Review incident reports, resident complaints, and reasonable accommodation requests through resolution.

Participate in fire drills and ensure the property meets safety and housing standards.

Manage property budgets and approve purchase orders, invoices, and operational expenses.

Ensure compliance with HUD, LIHTC, City of Los Angeles, and other affordable housing program requirements.

Prepare for MOR, REAC/NSPIRE, Tax Credit, and other regulatory audits and inspections.

Oversee certifications, EIV reporting, regulatory documentation, and required compliance reporting.

Train and support Occupancy staff to maintain accurate and audit-ready records.

Maintain OSHA documentation and ensure required safety meetings are conducted.

Partner with the Chief Engineer, security vendors, Downtown BID, and LAPD to promote property safety.

Coordinate onsite filming approvals as needed.

• Prepare quarterly Board Reports and review invoices, coding, and purchase orders.
• Conduct monthly department meetings and provide ongoing staff training.

• High school diploma or equivalent required; experience in property management, business administration, or a related field preferred.
• 3+ years of experience in property management, preferably in senior living, affordable housing, or multifamily housing environments.
• Experience with LIHTC, HUD, Tax Credit, and other affordable housing programs preferred.
• Experience managing budgets, financial…