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Senior User Researcher II

Job in Northern, Floyd County, Kentucky, USA
Listing for: Triwill Group
Full Time position
Listed on 2026-09-12
Job specializations:
  • Research/Development
    AI Business & Operations
Salary/Wage Range or Industry Benchmark: 110000 - 155000 USD Yearly USD 110000.00 155000.00 YEAR
Job Description & How to Apply Below

Description:

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior User Researcher II based in United States.

As a Senior User Researcher, you will own research strategy for a core product area and influence product direction through evidence-based insights. You’ll turn ambiguous business and customer questions into focused research plans and actionable learning agendas. The role combines qualitative and quantitative methods across discovery, evaluation, launch, and post-launch stages. You’ll partner closely with Product, Design, Engineering, Data, and business teams in a collaborative, fast-moving environment.

Your work will help teams identify unmet needs, challenge assumptions, and make confident decisions before product direction is finalized. You’ll also help scale research practices through accessible insights, reusable workflows, and AI-supported research methods. This is a 12-month maternity leave coverage opportunity with significant scope for independent impact.

Position Requirements
10+ Years work experience
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