Breakfast Attendant

Residence Inn Missoula
125 N Pattee St
Missoula, MT 59802, USA

Qualification Standards

Education & Experience:

• Serv Safe Certificateor  other appropriate alcohol related service training preferred
• Customer Service experience preferred

Tools & Equipment:

• Carpet sweeper or vacuum, hot plates, coffee and espresso machines,juice machine,trays, bus tubs, dishes
• Under variable temperature conditions
• Around chemicals

Physical Requirements:

• Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push,pull, or otherwise move objects
• Ability to stand for long hoursand walk long distances
• Ability to work long hours, some back to back shifts as needed
• Ability to work under variable temperatures and noise levels
• Near Vision – ability to see details at close range
• Ability to bend, stretch,twist or reach with your body and arms

Mental Requirements:

• Oral and Written Comprehension and Expression
  -Must be able to convey information and ideas clearlyin English
• Must be able to evaluate and select among alternative courses of action quickly and accurately
• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary
• Must work well in stressful, high pressure situations
• Ability to multi task
• Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests
• Mathematical Reasoning
  - Must be able to work with and understand basic arithmetic functions

Duties & Functions

• Approach all encounters with gApproach all encounters with guests and employees in a friendly, service oriented manner
• Maintain regular attendance, as required by scheduling which will vary according to the needs of the hotel
• Maintain high standards of personal appearance and grooming, as defined in the hotel handbook, when working
• Comply at all times with New Castle standards and regulations to encourage safe and efficient hotel operations
• Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
• Complete all sidework and cleaning duties as described in the SOP's.
• Have full knowledge of entire menu, as well as daily specials, desserts, etc
• Present menus to guests and answer questions about menu items, making recommendations upon request
• Check with customers to ensure that they are enjoying their meals and take action to correct any problems
• Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required
• Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning
• Respond to guest complaints in a timely manner
• Keep immediate supervisor fully informed of all problems or matters requiring his or her attention
• Insure compliance with all local liquor laws, andhealth & sanitation regulations
• Insure compliance withdepartmentalS.O.P.s
• Insure that all side work is completed beforeleavingproperty
• Be up to date on all guest services, promotions and events in the Hotel

Marginal

• Other duties as required
• Meet and greet guests
• Knowledge of F&B procedures and serving standards
• Health Department rules and regulations
• Participate inhotel and department meetings as requested

Benefits at the AC Hotel & Residence Inn Missoula

We believe that taking care of our team means more than just a paycheck. Here's what you can expect when you join us.

Part-Time

Employee Benefits:

Part-time employees are eligible for the following:

• Holiday pay at time and a half for hours worked on recognized company holidays
• Bereavement leave and pay for the loss of an immediate family member
• 401(k) with company matching
• $600 employee referral bonus program

Full-Time

Employee Benefits:

Full-time status is defined as working 30 or more hours per week. Full-time employees are eligible for our complete benefits package, including everything listed above plus:

Health & Insurance Benefits:New full-time employees have 30 days from their start date to enroll in benefits. Our plans include:

• Medical insurance with virtual visit options
• HSA, FSA, and DCSA accounts
• Dental and vision coverage
• Life insurance and AD&D
• Voluntary Short-Term and Long-Term Disability…