In Room Dining Attendant (IRD

In Room Dining Attendant (IRD) (Big Sur, CA)

Are you inspired by nature, food, human connection and the beauty of the Pacific Ocean? We invite you to join a friendly and innovative team of dedicated hospitality professionals to provide a world class guest experience at Post Ranch Inn as anIn Room Dining Attendant (IRD)

• Set up IRD stations with all items needed for shift including but not limited to: boxed water, rollups, salt and pepper shakers, condiments, wiping towels, sanitizer, coffee, iced tea, lemonade, and any other item that may be needed throughout the shift
• Assist in checking that food is presentable and clean, and that no items are missing from tickets
• Help clear soiled dishes, baskets, and trash from guest rooms once guests call for dish
  pick-ups
• Keep an ongoing list of guest rooms that have received IRD orders to provide to the Host team/other IRD attendants/Sierra Mar Management
• Close down station, put away all supplies, clean areas, and perform any closing duties deemed necessary by the MOD
• Assist in Server Assistant duties as needed and prescribed by the MOD
• Possess menu knowledge and be able to answer guest questions about the food and the property
• Perform side work in a timely and accurate manner
• Engage in sincere and warm interaction with all guests including consistent eye contact and a smile
• Fill/assist other stations when IRD is slow. Example: help run food in the restaurant
• Follow all SOPs and rules set forth by HR and Sierra Mar management
• Other duties as assigned

Are you inspired by nature, food, human connection and the beauty of the Pacific Ocean? We invite you to join a friendly and innovative team of dedicated hospitality professionals to provide a world class guest experience at Post Ranch Inn as anIn Room Dining Attendant (IRD)

ESSENTIAL JOB FUNCTIONS:

• Set up IRD stations with all items needed for shift including but not limited to: boxed water, rollups, salt and pepper shakers, condiments, wiping towels, sanitizer, coffee, iced tea, lemonade, and any other item that may be needed throughout the shift
• Assist in checking that food is presentable and clean, and that no items are missing from tickets
• Help clear soiled dishes, baskets, and trash from guest rooms once guests call for dish
  pick-ups
• Keep an ongoing list of guest rooms that have received IRD orders to provide to the Host team/other IRD attendants/Sierra Mar Management
• Close down station, put away all supplies, clean areas, and perform any closing duties deemed necessary by the MODAssist in Server Assistant duties as needed and prescribed by the MOD
• Possess menu knowledge and be able to answer guest questions about the food and the property
• Perform side work in a timely and accurate manner
• Engage in sincere and warm interaction with all guests including consistent eye contact and a smile
• Fill/assist other stations when IRD is slow. Example: help run food in the restaurant
• Follow all SOPs and rules set forth by HR and Sierra Mar management
• Other duties as assigned

• Be organized in all areas of work
• Have a sense of urgency with regards to all duties
• Communicate clearly with servers, hosts, and managers on any issues that would prevent the accurate and timely performance of duties
• Maintain a clean uniform and proper attire at all times without exception
• Maintain and follow high safety standards and personal conduct
• Deal successfully with a variety of individuals from various socio-economic, ethnic, and cultural backgrounds
• Effective verbal and written communication skills in English; secondary languages preferred for communication with ESL guests and staff alike
• Comply with the attendance policy including meal breaks and rest breaks, reporting any discrepancies to management
• Follow Company policies and procedures as established in the Employee Handbook

• High School diploma or equivalent preferred
• Valid U.S. Driver’s License for driving company vehicles
• Ability to use repetitive hand and body motions on a regular basis such as grasping, writing, typing, listening, hearing, and visual acuity
• Ability to stand and walk for extended periods of time on varying ground levels with stairs on…