Barista

• Hospitality Services - Retail Food Services

This position exudes the Kootenai Health Way through providing superior customer service in interactions with all customers. Meets excellence standards by providing customers with consistent, high-quality beverages and food products. Displays a positive attitude and willingness to serve others.

The Hospitality department at Kootenai Health offers a wide range of support services to various departments, staff members and patients. Our 120-member team is made up of a variety of contributors including an executive chef, sous chefs, cooks, baristas, clinical dietitians, nutrition technicians, guest relation associates, and hospitality services associates. We prepare and serve patient meals through our room service program in the hospital, as well as for our off-site youth acute unit.

We operate a cafe and coffee service for employees and hospital guests, along with a robust overnight food grab and go service. We provide catering services within the hospital and stock all the units with food and paper items. Our department offers a high level of patient nutrition support and education provided by our registered dietitians and, in addition, our infant nutrition technicians carefully prepare feedings for premature babies in the NICU.

As a member of this fast-paced and dynamic team, you are involved in offering the highest level of care regardless of the important role you play!

• Prepares food and beverages as requested by customer, including customizations such as temperature, quantity of ingredients, or substitution of ingredients
• Supports customer throughput by creating fast and efficient retail transactions
• Provides high quality products and service for all customers by adhering to food or drink recipes and following all handling guidelines including health, safety and sanitation
• Ensures appearance of work environment is maintained in a clean and orderly manner
• Engages with customers through pleasant, friendly and clear communication
• Anticipates customer needs by continuously evaluating the surrounding environment and customer mannerisms, and responding to customer needs
• Operates point of sale system and cash handling for retail transactions with guests
• Contributes to a positive team environment through reinforcing successful performance and providing supportive coaching
• Competent to meet age specific needs of the unit assigned
• Performs other related duties as assigned
• Familiar with standard concepts, practices, and procedures within the field
• Regular and predictable attendance is an essential job function

• High School Diploma or equivalent preferred
• Current Idaho Food Handlers Card or must obtain within 90 days of hire

Kootenai Health is a highly esteemed healthcare organization serving patients throughout northern Idaho and the Inland Northwest. We have been recognized with many accolades and distinctions, including being a Gallup Great Workplace, No. 1 Best Place to Work in Large Healthcare Organizations, and Magnet™ Status for Nursing Excellence. We pride ourselves on our outstanding reputation as an employer and a healthcare provider.

• Comprehensive medical coverage, including fully employer‑paid options for eligible full‑time employees, plus affordable plans for part‑time staff.
  
  Benefits begin on the 1st of the month following 30 days of employment.
• Dental, vision, life, and pet insurance, with telemedicine and wellbeing resources available to all employees
• Tuition assistance after 90 days to support your professional growth
• Retirement plans with pre‑tax and Roth options and employer matching from 3%–6%
• Competitive pay,…