Food and Beverage Supervisor

Reading Country Club
Reading, PA 19606, USA

Reading Country Club
, located in Reading, PA
, is pleased to announce an excellent career opportunity for afull-time Food Beverage Supervisor! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part of Troon, you’ll contribute to a global leader in golf and community management.

Prov ides efficient serviceofour guests with superior professionalism and courtesy. C reates memorable dining experiences through personalized and genuine interactions. Assists the department manager with training, development and implementing customer service standards.

• Ensures staffisworking together as a team to ensureoptimumservice and that guest needs are met.
• Inspects grooming and attire ofstaff, and rectifies any deficiencies..Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, andwell beingof guests.
• Ensures guests are attended toin a prompt,efficient and personalized manner.
• Acts as a liaison between frontofhouse and the kitchen staff to ensuretimelyandappropriate communications.
• Ensures that the restaurant and restaurant facilities are kept clean,well stocked and organized. Checks the maintenance of all equipment in the restaurant and notifies the Food & Beverage Manager of needed maintenance and repair.
• Assures all opening and closing procedures and side work is completed, including all cleaning of equipment and storage areas ,setting up necessary supplies and tools, un/locking doors, inspecting storage areas for organization, use of FIFO, and cleanliness, etc.
• Assistsin coordinating special functions with the Food & Beverage Manager.
• Assists Food & Beverage Manager in performing andmaintainingfood and beverage inventory.
• Assists with conducting pre-shift meetings to review specials, menu changes, house counts, etc.
• Assistsin the completion of revenue reports, productionreportsand other reports as needed.
• Performs daily activities toinclude:serving tables, bussing tables, seating guests, roomserviceand general clerical/cashier duties.
• Assists the department manager in interviewing, training, planning, assigning, and directing work. Make recommendations when hiring, evaluating performance, rewarding, and disciplining associates.
• Develops andmaintainspositive working relationships with others, supports the team to reach common goals, and listens and responds appropriately to the concerns of other employees.
• Ensures adherence to quality expectations and standards;and identifies, recommends, develops, and implements new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-saving initiatives.
• Addresses complaints and resolves problems.
• Assistsin the coordination of department members that may include, but is not limited to:
  Hosts, Servers, Expediters, and Cashiers.
• Assistsin monitoring business volume forecast and plans accordingly in areas of manpower, productivity,costsand other expenses.
• Incorporates safe work practices in job performance.
• Regular and reliable attendance.
• Performs other duties as required.

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

• 2+ years’ Lead Server experience preferred
• 2+ years’ experience with arestaurant POS software platform
• 1+ years’ experience at current Club or another Troon property

• Frequently stands, walks, talks and hears.
  
  Regularly useshands, reaches with hands and arms. Occasionally sits, climbs, balances, stoops, kneels, crawls,…