Jr Sous Chef

The Strong National Museum of Play, One Manhattan Square Drive, Rochester, New York, United States of America

Who are we :

At SSA, we believe our work matters because the people do. For more than 50 years, we've helped create experiences that leave people feeling connected, inspired, and reminded that fun still matters.

Whether you're looking for your first job, building your career, or bringing years of experience to a new role, you'll be part of a team that values your ideas, supports your growth, and encourages you to make an impact. More than 54% of our leaders are promoted from within, reflecting our commitment to investing in people and creating opportunities to succeed.

Jr Sous Chef

Who are we :

SSA Group works with zoos, aquariums, museums, and other cultural attractions on integrating dining, retail, admissions and more. We increase revenue opportunities for partners across the United States. With 50 years in the business, SSA has refined the basics while pioneering better ways forward. With pillars of focus like sustainability, inclusivity, and innovation, SSA is transforming the cultural attraction industry.

SSA was built by families, for families, with a family’s sense of love and dedication. We don’t just rely on the best practices in our industry, we customize best practices for each partner to set the bar higher and higher, always. We do all we can to further the mission of our partners because their guests and the communities they serve,deserve it.

Position Title: Jr Sous Chef

Reports to: Sous Chef

Responsibilities

• Perform the steps of SSA EXTRA Guest Service to ensure a memorable experience for every guest and client.
• Ensure restaurant/location is adequately prepped and staffed (BOH) for daily operation.
• Oversight of location kitchen duties ensuring quick service, food service, safety and quality, availability, merchandising and guest service standards are all met and excelled.
• Oversight of safety logs including food temperatures, rotation and waste.
• Ensures proper uniform, hygiene, handwashing and glove use with staff.
• Responsible for supporting SSAfety training with knife handling skills, ensuring all direct reports display proper use of knife and slicers.
• Creates daily prep and items lists, delegating to employees as necessary.
• Actively helps to support operation and fill holes as necessary to ensure smooth service.
• Maintains a checklist of routine or daily cleaning tasks and ongoing projects or menu planning.
• Assists Sous Chef assign associates to duties, coaching through projects daily tasks and guest interaction.
• Actively and efficiently responds to guest and client feedback, with report to the operations manager to ensure that any potential complaints are mitigate against further occurrence.
• Oversees personnel duties, including but not limited to:
• Training new employees and issuing performance reviews.
• Actively managing and issuing progressive documentation to coach and counsel the employee on performance with oversight from operations manager.
• Reports employee attendance and any hour discrepancies to the payroll department. Oversees break and rest break management for BOH employees.
• Inspects equipment and performs routine maintenance and cleaning as necessary.
• Assists team to ensure all tasks are completed in a timely manner through helping complete daily tasks as necessary.
• Communicates up to the Sous Chef and Food Service Operations Manager(s) in regard to any issues seen with daily service or quality.
• Works directly with restaurant supervisor(s) to ensure respective locations are operating to standard.
• Remains knowledgeable of and supervises in accordance with all applicable local, state and federal laws.
• Perform other tasks as deemed necessary.
• Maintain a clean, safe…