Food Runner - HRC Orlando

Location: Northern

## Food Runner - HRC Orlando Apply:
Hard Rock Cafe Orlando:
Part time:
Posted Today:
R14136

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.  To see our fill list of Team Member Benefits please visit our career site:
*
* Job Description:

**** POSITION SUMMARY
** The Food Runner is responsible for delivering food and beverages from the kitchen to guests quickly, accurately, and safely while providing exceptional hospitality. This position plays an important role in supporting the service team and ensuring every guest receives their food at the highest level of quality and presentation. As a Hard Rock Cafe Food Runner, you will contribute to creating memorable guest experiences through speed, accuracy, teamwork, and a commitment to outstanding service.
** PRIMARY RESPONSIBILITIES*
* • Delivering food from the kitchen to guest tables promptly, accurately, and safely.
• Using a service tray and tray jack to transport and serve multiple food items efficiently.
• Properly carrying, balancing, and maneuvering trays throughout a high-volume restaurant environment.
• Verifying food orders for accuracy, proper presentation, and correct table placement prior to delivery.
• Communicating effectively with servers, kitchen staff, managers, and other team members.
• Assisting servers with maintaining proper table service and ensuring guests receive everything needed to enjoy their dining experience.
• Maintaining awareness of the dining room and anticipating service needs.
• Demonstrating knowledge of menu items and presenting food professionally when delivered to guests.
• Following all food safety, sanitation, and restaurant procedures.
• Maintaining a clean, organized, and safe work area.
• Assisting with table resetting and other service-related duties as assigned.
• Representing the Hard Rock Cafe brand through friendly, energetic, and professional service.
• Working effectively in a fast-paced, high-volume restaurant environment.
• Creating memorable guest experiences and supporting the team's efforts to generate  Raving Fans.
• Performing opening, closing, and side work duties as assigned.
• Performing other duties as assigned by management.
* This job description reflects the position's essential functions; it does not encompass all of the tasks that may be assigned.
*** REQUIREMENTS
* *** EXPERIENCE, EDUCATION, AND CERTIFICATIONS*
* • High School diploma or GED equivalent preferred.
• Previous restaurant or food-service experience preferred, but not required.
• In some U.S. states, a food safety certification program may be required before handling or serving food.
** SKILLS*
* • Remaining calm in a hectic, fast-paced atmosphere.
• Demonstrating excellent communication and teamwork skills.
• Displaying a positive, energetic, and guest-focused attitude.
• Demonstrating strong organizational skills, attention to detail, and a sense of urgency.
• Ability to follow direction and prioritize multiple tasks effectively.
• Ability to work efficiently under pressure while maintaining service standards.
• Reliable attendance and punctuality.
** PHYSICAL DEMANDS*
* • Ability to move throughout the cafe for extended periods of time, including standing, walking, bending, reaching, kneeling, and stooping.
• Ability to repeatedly lift and carry trays, food, beverages, and other restaurant items weighing up to 50 pounds.
• Ability to safely use service trays and tray jacks.
• Ability to repeatedly carry and balance loaded trays throughout the restaurant.
•…