Model Cocktail Server - Hakkasan Nightclub Las Vegas

Las Vegas, NV, United States

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Prepares and serves all alcoholic/non-alcoholic beverages for guests in a high-volume environment. Actively takes orders, conducts full and complete food/beverage service, and monitors guests’ bar/dining experience in an expeditious and professional manner. Interacts with the bar guests, fellow team members, and supervisors in a polite, courteous, and hospitable manner to ensure an exemplary experience. Requests identification from guests when legal age is questioned and when processing credit card payment transactions.

Works efficiently while maintaining a positive attitude and body language to deliver superior guest service at all times. Markets the venue and its events as well as other company venues and events as designated.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

Portraya positive and professional attitude

Anticipate and accommodate all guest needs

Required to solicit any allergy or dietary restrictions from each guest during food service (where applicable)

Possess in-depth knowledge of all food/beverage menus and general information about our venues

Possess in-depth knowledge of all retail merchandise (where applicable)

Present menus, answer questions, and make suggestions for all beverage, and where applicable, food and amenity items

Ensure proper delivery and presentation of all food,beverage, and amenity items

Complies with Department of Health standards

Complies with all Tao Group Hospitality safety codes and standards

Complies with all company and departmental policies and procedures

Complies with departmental appearance standards and uniform guidelines

Serves all alcoholic beverages in accordance with all state regulations and responsible service/alcohol awareness training standards

Ensures the maintenance, general cleanliness, and orderliness of the tables, and surrounding areas

Accurately enter all orders into the POS system andfollowsproper cash/payment card procedures

Accurately completes all end-of-shift financial procedures

Reports all breakage, and damage of equipment, the facility, or furniture immediately to management

Informs management of any irregularities, incidents, guestcomplaintsor other disputes

Properly set up floor and side stations, perform side-work and other opening/closing procedures as directed by management, including:

Ensures all tables and chairs/banquettes are clean and free of debris

Sets tables with proper settings

Stocks side-stations with prescribed supplies

Performs opening side-work as prescribed

Performs closing side-work as prescribed

Attends and participates in daily pre-service meetings.

Participates in any training sessions or departmental meetings.

Participates in Marketing the company’s venues and events, including but not limited to social media posts and posing for venue and marketing photographers to appear in marketing, publicity, or media materials

Learn by listening, observing other team members, and sharing knowledge while leading by example

Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments

Works as part of a team and provides help and support to all fellow team members

Assist and/or complete additional tasks as assigned

TRAINING REQUIREMENTS:

Tao Group Hospitality in-venue cocktail server training

EDUCATION/WORKING KNOWLEDGE:

Previous hospitality experience

Experience in a high-volume restaurant/nightclub/ dayclub /lounge

21+ years of age (Nightlife/ Daylife requirements)

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT /

SCHEDULE:

The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may…