F&B FOOD RUNNER

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Full Time Miami Beach, FL, US

Salary Range: $10.98 To $10.98 Hourly

Food and Beverage

Food Runner provides support to Restaurant Server in all aspects of service by; stocking all service areas and maintaining adequate supplies during meal period, cleaning and presetting all tables; assisting with service of beverages, transportation of food trays to dining room; cleaning of all public areas.

• Ability to work as part of a dynamic team to consistently deliver a quality product
• Ability to verbally communicate effectively with guests and team members in the English language
• Tolerance of all cultures
• Able to work a flexible schedule, including weekends and holidays
• Able to handle objects, reach with arms and hands, stand, sit, or walk for an extended period of time;
  Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance , pull, bend, stoop, and perform upward reaching for an extended period of time

• Set and clear tables
• Stock all service stations and assists food servers with table service
• Clear dirty table settings and prepare table for resetting
• Reset all service ware as prescribed
• Maintain stock and cleanliness of stations
• Transport all dirty tableware to the dishing area and place all items in an organized manner and proper dish or glass rack.
• Between seating’s promptly clean table tops, chairs and booths
• Check floor and clean as required. Reset and arrange tabletop
• Respond appropriately to guest requests, communicating requests to server as needed
• Communicate with server/hostess to assure efficient seating, table utilization and customer service
• Assist server as needed with food delivery, especially with large parties and during peak periods
• Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications
• Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company asset
• Welcome and acknowledge all guests according to Grand Beach Hotel standards, anticipate and address guests` service needs, assist individuals with disabilities, and thank guests with genuine appreciation
• Speak with others using clear and professional language
• Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees
• Ensure adherence to quality expectations and standards
• Stand, sit, or walk for an extended period of time
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
• Consistently maintain a positive attitude
• Anticipate needs, demonstrating sensitivity and responsiveness, ensuring complete satisfaction
• Perform all duties in a timely and professional manner
• Maintain behavior consistent with sexual harassment/hostile work environment policy dictated in the Team Member handbook
• Reports to work as scheduled, in proper uniform, in accordance with the company’s personal appearance standards
• Applies excellent guest relations skills when interacting with guests
• Observes hotel telephone etiquette, message, and call handling procedures
• Special projects and duties as assigned

• Promotes and applies teamwork skills at all times
• Is polite, friendly, and helpful to guests, management and fellow Team Members
• Executes emergency procedures in accordance with hotel standards
• Complies with required safety regulations and procedures
• Attends appropriate hotel meetings and training sessions
• Maintains cleanliness and excellent condition of equipment and work area
• Complies with hotel standards, policies and rules
• Recycles whenever possible
• Remains current with hotel information and changes
• Complies with hotel uniform and grooming standards

Within the first 30 days must be able to perform to standard all activities on the New Hire Training Checklist.