Bakery Cashier - Stanton

Northgate Gonzalez Market has grown from one store in Anaheim in 1980 to over 40 locations across Southern California, and we’re looking for passionate, customer-focused team members to join our family. We offer flexible schedules, opportunities for growth, and an associate discount of up to 20% for you and your household—all in a positive and fun work environment where you’ll feel valued and appreciated.

If you’re enthusiastic, team-oriented, and ready to build a career with us, we’d love to meet you.

• Greeting and welcoming guests in a friendly and professional way, ensuring a positive first and/or last impression for the establishment.
• Assist guests in understanding the menu, making recommendations, and answering questions about ingredients or dietary restrictions
• Follow established procedures for order modifications, special requests, and substitutions.
• Know menu offerings, including ingredients, preparation methods, and specials.
• Proactively upsell and promote menu items, including beverages, sides, and desserts, to enhance the customer experience and increase sales.
• Ensure that all condiments, utensils, and supplies are adequately stocked and readily available.
• Assist in restocking food and beverage items as needed.
• Stay up to date with menu items, pricing, and promotions to accurately answer guest questions and make suggestions when required.
• Accurately process cash, credit card, and digital (tap, phone-based) payment transactions using the operation’s POS system, maintaining a high level of accuracy and attention to detail.
• Calculate and provide guests with correct change and receipts, ensuring transparency and accountability in all financial transactions.
• Handle guest inquiries, resolve complaints or issues promptly and courteously, and escalates matters to the supervisor or manager when necessary.
• Maintain a clean and organized cashier station, including cash drawer and surrounding areas, to ensure a visually appealing and efficient work environment.
• Collaborate with the kitchen and waitstaff to ensure timely and accurate order processing and communicate any special requests or modifications effectively.
• Adhere to all company policies and procedures, including cash handling protocols, safety and security measures, and food safety regulations.
• Assist in other front-of-house tasks as needed, including assisting with to-go orders.
• Continuously strive to improve customer service by seeking feedback, staying updated on industry trends and implementing best practices from the management team.
• Support a positive and inclusive work environment by respecting and cooperating with colleagues.

• Previous experience in a cash-handling role, preferably in a restaurant or hospitality setting.
• Excellent mathematical and numerical skills, with the ability to handle cash transactions accurately and quickly.
• Exceptional customer service and interpersonal skills, with the ability to effectively communicate and interact with diverse customers and team members.
• Strong attention to detail, organizational abilities, and the ability to multitask effectively in a high-volume, fast-paced environment.
• Familiarity with using a POS system and other relevant software applications is an advantage.
• Ability to remain calm and composed under pressure and handle/de-escalate difficult situations professionally.
• Must be able to listen when customers have problems or concerns with their orders and respond to their questions appropriately.
• Flexibility to work in shifts, including evenings, weekends, and holidays, based on the restaurant's needs.
• A commitment to maintaining cleanliness, hygiene, and personal grooming standards in accordance with operation…