Starbucks Barista

Location: Northern

** Job Description
***
* Title:

** Starbuck Barista
*
* Location:

** Aurora, CO
** FLSA:*
* * Non-Exempt
* ** Status:*
* * Full-time
* *
* Reports to:

** F&B Manager   
** Pay Range:** $18.27 per hour plus tips  The purpose of a BARISTA is to serve food and/or beverages to guests according to franchise and hotel brand standards and in the hotel’s continuing effort to deliver outstanding guest service and financial profitability.#
*
* ESSENTIAL DUTIES AND RESPONSIBILITIES:

*** Provides personalized service to all guests.
* Consistently prepares drink orders in accordance to both franchise and Stonebridge guidelines.
* Maintains register and bank.
* Maintain accurate cash sheet. Responsible for cash drawer balancing.
* Regularly communicates and converses with all guests.
* Sets up and maintains the pastry and drink displays in an attractive abundant looking, organized, clean and standardized presentation.
* Takes inventory of food, beverages and supplies needed for each day.
* Stocks machines or dispensers.
* Prepares serving dishes/trays, utensils, cups and other paper products.
* Clears and cleans tables as they are vacated.
* Wipes up spills.
* Removes trash.
* Restocks self-service food and supplies as needed.
* Listens and responds to guest requests or concerns.
* Cleans and sanitizes counters, floors, storage areas, utensils, equipment and common areas as specified
* Is in compliance with all franchise and Stonebridge standard requirements.
* Maintains regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards.
* Maintains high standards of personal appearance and grooming, which include compliance with the dress code.
* Performs any other duties as requested by supervisor.  Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.  
*
* REQUIRED COMPETENCIES:

** To perform the job successfully, an individual should demonstrate the following competencies. Other competencies may be required.# Associate demonstrates a high QUALITY of work:
* Demonstrates accuracy and thoroughness.
* Monitors own work to ensure quality.
* Provides the best possible service to clients and customers.# Associate demonstrates acceptable PRODUCTIVITY standards
* Meets or exceeds productivity standards.
* Produces adequate volume of work efficiently in a specific time.  # Associate demonstrates excellent CUSTOMER SERVICE SKILLS
* Responds to requests for service and assistance.
* Demonstrates the desire and ability to provide high quality service to both internal and external customers.
* Solicits customer feedback to improve service.  Associate demonstrates INITIATIVE
* Asks for and offers help when needed.
* Includes appropriate people in decision-making.
Associate demonstrates ACCOUNTABILITY for their job performance
* Takes responsibility for own actions.
* Performs work with little or no supervision; works independently.
* Can be relied upon regarding task completion and follow up.
# QUALIFICATIONS AND REQUIREMENTS:
* Knowledge of sanitation procedures.  The requirements listed below are representative of the knowledge, skills, and/or abilities required.  EDUCATION/EXPERIENCEA high school diploma or general education degree (GED); or 3 to 6 months of related experience and/or training; or equivalent combination of education and experience.  LANGUAGE ABILITY to read and comprehend simple instructions, short correspondence, and memos.  Ability to write simple correspondence.  

Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.  MATH ABILITY to interpret and perform basic math functions.  COMPUTER SKILLSAbility to…