Bartender - Nantucket Inn

Seasonal Service Worker USC-UPS Nantucket, Nantucket, MA, US

5 days ago Requisition

SUMMARY:

The Bartender is responsible for service of all restaurant and private event beverage operations per location. This associate prepares and serves alcoholic and non-alcoholic beverages to guests, courteously, and efficiently according to Maverick Hotel and Restaurants specifications. This associate maintains stock, supplies and cleans the restaurant and private event bar(s) and equipment each shift. This associate will assist in maintaining the Maverick Hotel and Restaurant standards.

This associate shall strive to provide exceptional hospitality to both internal and external guests at all times. This associate will be responsible for exemplifying the Maverick Hotel and Restaurants Culture as well as providing promotional expertise for the location as both a destination and a harmonious work environment.

• Maintain complete knowledge of and comply with all departmental policies/service procedures/standards
• Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended
• Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day
• Maintain positive guest relations at all times
• Be familiar with all Maverick Hotel and Restaurant services/features and local attractions/activities to respond to guest inquiries accurately
• Resolve guest complaints, ensuring guest satisfaction and reputation management
• Monitor and maintain cleanliness, sanitation and organization of assigned work areas
• Maintain complete knowledge of service requirements for assigned function:
• Liquor brands, beers and non-alcoholic beverages ordered
• Particular characteristics/description of wines, sparkling wines, & cocktails ordered
• Prices for specified bar selections
• Designated glassware, ingredients, preparation method and garnishes required
• Group name, type of function and expected attendance for daily events
• Scheduled hours of service
• Special requests/arrangements
• Location of other nearby Maverick Hotel and Restaurant operations
• Order of service sequence
• VIP and frequent personnel
• Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting alcohol service to minors, intoxicated persons and drunk driving.
• Maintain complete knowledge of P.O.S. and operating systems.
• Obtain assigned bank and ensure accuracy of the initial amount provided. Keep bank secure and locked at all times
• Check quality and set up of designated bar stock and supplies by using opening checklist
• Requisition of all necessary supplies
• Transport supplies from storeroom(s) to bar set-up area
• Stock ice
• Prepare garnishes
• Stock glassware, plateware, flatware, all applicable paper supplies, clean menus, and clean check presenters
• Prepare mixes and batches
• Check cleanliness and condition of bar unit (C02 lines, beer and batch lines, soda tanks, soda guns, drains, faucets and sinks, etc.)
• Check condition and cleanliness of blender, shaker and other tools and units.
• Check temperature of refrigeration and freezer units
• Transport bar unit with all supplies and equipment to assigned function area and set up in specified location. Ensure security of all bar supplies in function area
• Greet guests and execute guest orders and requests, utilizing suggestive/up-selling techniques
• Input orders into system; legibly document orders when system is down
• Ensure that all cash bar drink orders from Servers are accurately entered into the P.O.S. system or collect drink tickets before giving drinks to them.
• Prepare all drink orders and requests for guests according to specified recipes
• Serve drink and food orders and requests to guests, promptly
• Collect drink tickets…