Cashier - Brick'd

Location: Northern

## Cashier - Brick'dApply:
Hard Rock Casino Cincinnati:
Part time:
Posted Today:
R6755

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.  To see our fill list of Team Member Benefits please visit our career site:
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* Job Description:

**** Overview
* * The Cashier is responsible for the accurate handling of restaurant financial transactions. This position ensures prompt and courteous service to all restaurant guests.
** Responsibility*
* • Be thoroughly familiar with all menu items, including ingredients and food allergens, and wine list in order to assist guests and answer questions accurately.  
• Ensure restaurant is clean and in order at all times, including tables, chairs, floors, walls, ceilings, lighting, temperature, music, memorabilia, and décor.  
• Ensure cashier stand is fully stocked with pens/pencils, note pads, credit card vouchers, menus, daily function sheet, and cash handling and other forms.  
• Process guest transactions, including sales, payment processing, and making change, according to POS and cash handling procedures.  
• Answer restaurant phone. Take phone orders, as needed.  
• Maintain positive and professional communication with all staff.  
• Provide recognition to others, including co-workers, supervisors, managers, and directors.  
• Ensure a healthy and safe work environment for co-workers and guests.  
• Be knowledgeable of property facilities, services, hours of operation, in-house events, conferences, and amenities to proactively assist guests.  
• Promote property outlets to guests.  
• Assist guests in finding locations within the property by escorting, when possible, or giving clear directions.  
• Resolve guest complaints using property procedures.  
• Create a positive environment in which all employees have the ability to maximize their potential.  
• Listen to comments, criticisms, and feedback from guests, employees, and managers to gain an understanding of strength and opportunity to improve personal/property performance.  
• Work as a team, helping all employees to complete the required activities that ensure we deliver Amplified Service.  
• Always smile and offer a warm greeting to all.  
• Know, understand, and practice (with energy and enthusiasm) the mission, values, mottos, culture and spirit that make Hard Rock unique.  
• Take initiative to offer assistance throughout the property.  
• Operate ethically to protect the Hard Rock brand.  
• Perform additional duties as requested by department managers and supervisors.  
• Communicate with supervisors and managers to ensure that assigned duties are completed to standard.  
• Maintain confidentiality of guest, employee, and company information.
** Qualifications
* * Previous work experience in service for at least 1 year