Food Service Worker II

Wentworth‑Douglass Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not‑for‑profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high‑performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Performs a wide range of duties involved with preparing and/or serving foods and beverages in one or more of a variety of food service environments.

Does this position require Patient Care? No

• Sets up food service, kitchen, or salad area facilities, equipment, and utensils, under detailed instruction and, in accordance with specific area needs, checks food temperatures and/or prepares areas for daily operations; may operate cooking or bakery equipment as assigned.
• Conveys food and supplies from the main kitchen, bakery, and/or salad preparation area to the serving site either by carrying or by utilizing a motorized cart.
• Follows prescribed procedures for setting up hot and cold food lines; ice cream, yogurt, and/or ice machines; and chooses proper utensils, setting the steam line to the appropriate temperature for menu items.
• Prepares or assists in the preparation of hot and cold meat and vegetable dishes, beverages, salads, sandwiches, pie fillings, simple bakery items, salad dressings, and/or other similar food items, as appropriate to the position.
• Serves food items to customers from counters and/or steam tables, in accordance with specific instructions, ensuring appropriate portions are served, and adds relishes and garnishes as directed.
• Replenishes foods, silverware, glassware, dishes, and trays at serving stations; may order and replenish condiments.
• Attends to day‑to‑day problems and needs concerning equipment and food supplies; detects and ensures disposition of spoiled or unattractive food, defective supplies/equipment, and/or other unusual conditions.
• May clean, wash, and maintain work areas, including floors, facilities, pots, pans, service ware, utensils, and equipment; collect and place garbage and trash in designated containers; as appropriate to the area of operation.

• Education:
  
  High School Diploma or Equivalent preferred
• Can this role accept experience in lieu of a degree? No
• Licenses and Credentials:
  Experience
• Food service experience 2-3 years required
• Knowledge,
  
  Skills and Abilities
  
  
  • Knowledge of supplies, equipment, and/or services ordering and inventory control.
  • Ability to follow routine verbal and written instructions.
  • Ability to read and write.
  • Ability to understand and follow safety procedures.
  • Ability to safely use cleaning equipment and supplies.
  • Ability to lift and manipulate heavy objects.
  • Knowledge of food service lines set‑up and temperature requirements.
  • Skill in cooking and preparing a variety of foods.
  • Knowledge of food preparation and presentation methods, techniques, and quality standards.

• Standing Frequently (34-66%)
• Walking Frequently (34-66%)
• Sitting Occasionally (3-33%)
• Lifting Occasionally (3-33%) 35lbs+ (w/assisted device)
• Carrying Occasionally (3-33%) 35lbs+ (w/assisted device)
• Pushing Occasionally (3-33%)
• Pulling Occasionally (3-33%)
• Climbing Occasionally (3-33%)
• Balancing Frequently (34-66%)
• Stooping Occasionally (3-33%)
• Kneeling Occasionally (3-33%)
• Crouching Occasionally (3-33%)
• Crawling Occasionally (3-33%)
• Reaching Occasionally (3-33%)
• Gross Manipulation (Handling) Frequently (34-66%)Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot…