Bartender-Gilley's

Location: Northern

# Bartender-Gilley'sHot Job Gilley Physical - PARK CITY, KS 67147## Overview Position Type Full-Time/Part-Time Education Level Not Specified

Travel Percentage None## Description
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* Job Summary:

** It is the primary responsibility of the Gilley’s Bartender to prepare and serve cocktails to servers and / or guests with an excellent & upbeat attitude
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* Essential Job Functions:

*** Mix and serve beverages to all guests, Gilley Girls, and cocktail servers who have placed orders
* Ensure the cleanliness and stock of the bar including clean glasses, plenty of garnishes, and proper utensils
* Get proper identification for all patrons appearing less than 30 years old
* Make traditional and creative cocktails
* Must be able to deal with high volume customer interactions and be consistently outgoing, upbeat and cheerful
* Take and deliver food orders to guests sitting at the bar
* Record and balance cash receipts and prepare cash transfers to the cage
* Builds guest relations throughout every shift by talking with customers and making them feel welcome, comfortable, and inviting them back
* Observes all activity within assigned area offering assistance to all guests
* Observes activity and reports anything that is out of the ordinary
* Capable of handling routine customer complaints and incidents and exhibits the appropriate discretion to identify situations that require the attention of management personnel; effort is given to resolve all situations in a manner that maintains positive guest relationships
* Ensures all guests are kept in play by providing friendly and helpful service at all interactions
* Utilizes open body language, politely speaks with and assists guests as needed
* Assists in maintaining a spotless facility by disposing of any cups, glasses or bottles left by guests
* Maintains monetary and paperwork accuracy and efficiency within department/property standards
* Adheres to regulatory, departmental, and company policies in an ethical manner and encourages others to do the same
* Empowered to resolve guest disputes quickly and efficiently up to a pre-determined amount.  Otherwise, ensuring a manager is notified immediately to resolve the situation.
* Crosstrain in other F&B areas
* Other duties as assigned## Qualifications
*
* Experience and Qualifications:

*** Must be at least 21 years of age or older and have the ability to obtain and retain KRGC Gaming License.
* Minimum of one year experience in a high-volume bar/restaurant
* Knowledge of current ABC laws
* Must be competent in using computer programs
* High school diploma or equivalent, required
* One year of direct customer contact experience, preferred
* Previous money handling experience preferred
* Display professionalism; excellent verbal and written communication skills
* Professional appearance as outlined in the Gilley’s Team Member Handbook
* Must be able to work both independently and as a member of a team
* Available to work required schedule which may include nights, weekends, holidays, and overtime as needed
** PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS:
*** Physically mobile with reasonable accommodations
* Must be able to respond to visual and audible cues
* Must be able to read, write, speak and understand English
* Must be able to bend, reach, kneel and grip items
* Must be able to lift items weighing up to 50 pounds
* Must be able to walk and stand for long periods of time (8-12 hours)
* Have a sense of urgency and keep up with fast paced business practices
* Operate in mentally and physically stressful situations
* Must be able to tolerate areas with secondary smoke, high noise levels, bright lights, and dust Responsibilities and job functions listed herein are not exhaustive and may be supplemented and/or revised by Gilley’s at any time in its sole discretion.