Food & Beverage Supervisor

Description

Family Entertainment Group (FEG), is a recognized industry leader in designing, developing, and operating world-class family entertainment centers and amusement experiences. With a commitment to innovation and guest satisfaction, FEG partners with top brands and venues to create memorable experiences for families and guests of all ages. The Company provides turnkey outsourced facility management and arcade operations services for resorts, hotels, casinos, and amusement parks.

Additionally, the Company owns and operates standalone family entertainment centers under the In The Game, Max Action, and Bonkers brands. The Company operates nearly 90 locations throughout the U.S

The Food & Beverage Supervisor is a hands-on leadership role responsible for supervising the entire facility floor while serving as Manager on Duty, with a strong focus on food and beverage operations. This person will spend approximately half their shift at the bar, overseeing F&B inventory and assisting with weekly ordering and monthly inventory counts. Candidates should already have working knowledge of food safety, alcohol service, and inventory management;

arcade-specific duties will be trained on the job.

• Oversee F&B inventory levels; assist with weekly ordering and monthly inventory counts
• Supervise bar operations, including pour standards, cash handling, and compliance with alcohol service policies
• Monitor food and beverage quality, presentation, and consistency
• Ensure compliance with health department, food safety, and alcohol service regulations

• Supervise full facility operations, including the arcade floor, during scheduled shifts
• Lead and support team members across departments; delegate tasks and address staffing challenges
• Serve as a point of contact for guest concerns; resolve issues professionally and promptly
• Remain vigilant for security risks, theft, or over-service concerns and act per company protocol
• Enforce policies per the FEG/CCME Employee Policy and Procedure Handbook
• Be trained on and capable of overseeing all Arcade Attendant responsibilities
• Collaborate with the General Manager on staff performance and development
• Perform other duties as assigned

• Minimum age 21
• High school diploma or equivalent
• At least 6 months of experience supervising a bar or kitchen, with working knowledge of food safety and alcohol service compliance (required)
• Experience with inventory management and/or ordering (required)
• Prior supervisory experience in a fast-paced service environment
• Arcade, amusement, or entertainment venue experience not required — full training provided
• Strong leadership, communication, and customer service skills
• Must be able to obtain SNHD Food Handler Card, Alcohol Awareness (TAM) Card, and Non-Gaming Sheriff's Work Card

Family Entertainment Group is an equal opportunity employer.