Server - Brooklyn Bowl Nashville

Job Summary

Brooklyn Bowl Nashville is following in the footsteps of the original Brooklyn location, noted as “one of the most incredible places on Earth,” by Rolling Stone. Brooklyn Bowl Nashville is the ultimate night out, with its groundbreaking integration of premiere music, 19 lanes of bowling, bars featuring locally crafted beers, and food by the acclaimed Blue Ribbon restaurant group. Located in Germantown, adjacent to home of the Triple-A Nashville Sounds baseball team, the venue is Brooklyn Bowl’s third location.

Wearing its homegrown values on its sleeve, Brooklyn Bowl is committed to locally made products, environment sustainability, and boasts an unprecedented combination of top-flight music, bowling, beer, and food.

The Server is responsible for all stages of the meal, such as menu clarification, placing orders, and making certain orders are prepared correctly. They present the food and beverage check and take payment and are ultimately responsible for the appearance of their station (meaning proper set up for the meal being served, and cleanliness).

• Responsible for all stages of food and beverage service in the restaurant, bowling area, bar or other areas throughout the venue
• Maintain the cleanliness and appearance of the dining or service area to meet departmental standards
• Greet and make all guests feel welcome
• Respond to guest inquiries and requests in a timely fashion
• Ensure the guest has an enjoyable experience
• Possess in-depth knowledge of all menu items and specials, including ingredients, preparation methods, etc.
• Ensure appropriate utensils and condiments are present for the meal being served
• Check all tables to ascertain guest needs.
• Remains attentive to the needs and requests of the guest
• Ensures that all phases of the meal are carried out appropriately, from the time the guests are seated until their departure
• Relate all information to kitchen and management in detail of special requests
• Obtain food and drink orders from guests.
• Make appropriate suggestions and follows all set service standards and sequence of service
• Collect and process payment
• Input orders accurately and efficiently into POS system
• Communicate any problem or guest concern to management in a timely manner
• Knowledge of and compliance with Health Code and Alcohol Regulations
• Perform other duties as assigned
• Work together as part of a team to provide the best overall guest experience
• Maintain proper cash handling procedures

• Required:
  
  Valid ABC Card required
• Will be lifting 20-50 pounds repeatedly
• Must be able to work a flexible schedule, including weekends and holidays
• Ability to work later hours
• Strong interpersonal and communication skills
• Positive, friendly attitude
• Ability to work closely and efficiently with others
• Performing reaching and stooping motions repeatedly
• Move throughout the bar and venue areas during the entire shift
• Work in an environment with loud music, smoke and crowds for extended periods of time
• Stand or in a stationary position for entire shift
• Tolerance of all cultures, music and art forms
• Preferred:
  Experience in a live music environment
• Preferred:
  Experience working in a high-volume restaurant, bar or entertainment venue

Working environment is fast-paced, often loud and stressful. Position requires extended periods of prolonged standing and working on your feet.

• Competitive compensation
• Professional career development
• Additional benefits
• generous vacation, healthcare, retirement benefits, student loan repayment, tuition reimbursement, six months of paid caregiver leave for new parents including fostering and perks like Roadie Babies helping new parents care for their babies on work trips.
• access to free live events through our exclusive employee ticketing program.

Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.

Brooklyn Bowl Nashville strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this…