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General Manager

Job in Northern, Floyd County, Kentucky, USA
Listing for: Pembroke & Co.
Full Time position
Listed on 2026-09-27
Job specializations:
  • Restaurant/Food Service
    Restaurant Manager, Fast Food / Food Service
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR
Job Description & How to Apply Below
Location: Northern

Benefits:

  • Relocation assistance
  • Bonus based on performance
  • Training & development
Position Overview

Supporting a renowned QSR brand, the Restaurant Store Manager role blends hands‑on leadership, daily operations, and business performance – giving you the opportunity to make a direct impact every day.

This position entails a 5.5 day work week, with Sundays being required. The brand's peak hours are during lunch & dinner. There are growth opportunities within 1-year of employment as the portfolio continues to grow. Candidates who need to relocate will be considered for this position.

Key Responsibilities Team Leadership
  • Manage the recruiting, hiring and training of team members
  • Build a positive, accountable team culture
  • Provide ongoing feedback, recognize performance and resolve team concerns
Operations & Guest Experience
  • Create a guest‑first culture and lead by example to deliver excellent service
  • Maintain brand standards, cleanliness, and food safety
  • Ensure proper staffing to keep shifts running smoothly and efficiently
Business & Financial Performance
  • Drive sales and execute local marketing efforts
  • Control labor, food costs, and cash handling
  • Review performance and take action to improve results
Administrative & Operational Support
  • Manage scheduling, payroll, inventory, and ordering
  • Forecast staffing and business needs
  • Complete basic reporting and admin tasks
What We’re Looking For
  • High school diploma (or equivalent)
  • Experience managing a QSR or restaurant (required)
  • Serv Safe Certification (preferred)
  • Strong communication and leadership skills with a demonstrated understanding of confidentiality
  • Ability to work in a fast‑paced, hands‑on role
  • Basic math, problem‑solving, and computer skills
  • Reliable transportation
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