Concession Attendant - Captain Charlie's at Paradise Pier

Description

Concession Attendant (Fresh & Elevated Food Service)

The Concession Attendant is responsible for preparing and serving high-quality, thoughtfully made food and beverages in a fast-paced guest environment. This role focuses on delivering an elevated dining experience—fresh ingredients, proper presentation, and friendly, attentive service—while maintaining strict food safety and cleanliness standards.

• Prepare and serve freshly made menu items following established recipes and quality standards
• Deliver excellent guest service by engaging with guests in a warm, professional, and knowledgeable manner
• Maintain high standards of food presentation, portioning, and taste
• Operate point-of-sale (POS) systems accurately and efficiently
• Follow all food safety, sanitation, and hygiene guidelines at all times
• Maintain a clean, organized, and well-stocked workstation
• Communicate effectively with kitchen and team members to ensure smooth service flow
• Assist with opening, closing, and restocking duties as assigned

• Emphasis on fresh, well-prepared food, not pre-packaged or mass-produced items
• Attention to detail in plating, wrapping, and overall guest experience
• Pride in serving food you’d be happy to eat yourself

This is not traditional concession food. We focus on quality, freshness, and presentation, creating a memorable food experience that complements the overall guest atmosphere.

Previous food service or hospitality experience preferred

Food handler certification (or willingness to obtain)

Ability to work efficiently in a fast-paced environment

Strong communication and teamwork skills

Commitment to cleanliness, quality, and guest satisfaction

Ability to stand for extended periods

Ability to lift, carry, push, pull up to 50 lbs

Comfortable working around hot equipment and food preparation areas