Tiki Bar Supervisor

Ibis Landing Golf & Country Club
, located in Lehigh Acres, FL
, is pleased to announce an excellent career opportunity for a Tiki Bar Supervisor
! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast‑paced hospitality-focused property organization. As part of Troon, you’ll contribute to a global leader in golf and community management.

Prov ides efficient serviceofour guests with superior professionalism and courtesy. C reates memorable dining experiences through personalized and genuine interactions. Assists the department manager with training,development and implementing customer service standards.

• Ensures staffisworking together as a team to ensureoptimumservice and that guest needs are met.
• Inspects grooming and attire ofstaff, and rectifies any deficiencies..Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, andwell beingof guests.
• Ensures guests are attended toin a prompt,efficient and personalized manner.
• Acts as a liaison between frontofhouse and the kitchen staff to ensuretimelyandappropriate communications.
• Ensures that the restaurant and restaurant facilities are kept clean,well stocked and organized. Checks the maintenance of all equipment in the restaurant and notifies the Food & Beverage Manager of needed maintenance and repair.
• Assures all opening and closing procedures and side work is completed, including all cleaning of equipment and storage areas ,setting up necessary supplies and tools, un/locking doors, inspecting storage areas for organization, use of FIFO, and cleanliness, etc.
• Assistsin coordinating special functions with the Food & Beverage Manager.
• Assists Food & Beverage Manager in performing andmaintainingfood and beverage inventory.
• Assists with conducting pre-shift meetings to review specials, menu changes, house counts, etc.
• Assistsin the completion of revenue reports, productionreportsand other reports as needed.
• Performs daily activities toinclude:serving tables, bussing tables, seating guests, roomserviceand general clerical/cashier duties.
• Assists the department manager in interviewing, training, planning, assigning, and directing work. Make recommendations when hiring, evaluating performance, rewarding, and disciplining associates.
• Develops andmaintainspositive working relationships with others, supports the team to reach common goals, and listens and responds appropriately to the concerns of other employees.
• Ensures adherence to quality expectations and standards;and identifies, recommends, develops, and implements new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-saving initiatives.
• Addresses complaints and resolves problems.
• Assistsin the coordination of department members that may include, but is not limited to:
  Hosts, Servers, Expediters, and Cashiers.
• Assistsin monitoring business volume forecast and plans accordingly in areas of manpower, productivity,costsand other expenses.
• Incorporates safe work practices in job performance.
• Regular and reliable attendance.
• Performs other duties as required.

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

• 2+ years’ Lead Server experience preferred
• 2+ years’ experience with arestaurant POS software platform
• 1+ years’ experience at current Club or another Troon property

Frequently stands, walks, talks and hears.

Regularly useshands, reaches with hands and arms. Occasionally sits, climbs, balances, stoops, kneels, crawls, crouches,tasteor smells. Frequently lifts upto 25 pounds and occasionally lifts upto…