Cocktail Server - Part Time; Grave Shift

## Cocktail Server - Part Time (Grave Shift)
Apply:
AR Hot Springs:
Part time:
Posted Yesterday:
R3692##
*** Thank you for your interest in becoming part of the Oaklawn Team. We have an extraordinary legacy. We are a family with strong core values, providing a new level of excitement for our guests and Team Members as we aspire to be Arkansas' Employer of Choice.
*** We are currently seeking a talented individual to become a Cocktail Server.  An individual could be successful if they possess the following.
** ESSENTIAL DUTIES AND RESPONSIBILITIES
** The Cocktail Server is responsible for providing knowledgeable, prompt, friendly, and courteous service to our guests while taking orders and serving alcoholic and/or non-alcoholic beverages. Always presents a friendly and professional image at the Hotel/Casino. The following and other duties may be assigned as necessary:
* Takes orders and serves alcoholic beverages and/or non-alcoholic beverages according to established recipes and procedures.
* Stays informed and knowledgeable about specials, products and prices
* Provides timely cocktail service in a friendly and courteous manner.
* Keeps assigned areas clean and clear of empty drink containers and trash.
* Constantly looks for service opportunities.
* Maintains a proper, complete, and clean uniform.
* Uses all available resources to complete essential duties and responsibilities.
* Reports any service issues to manager on duty
* Reports immediately any incidents of potential over-service to manager on duty
* Stays informed of company information and communications by reviewing property bulletin boards, digital signage, and company newsletter.
* Effectively communicates concerns and information to supervisor and listens to communication from supervisor.
* Effectively relates ideas for improvements to supervisor and management in accordance with chain of command.
* Provides excellent internal and external guest service, treating internal and external guests with courtesy and consideration at all times.
* Cooperates and communicates with all fellow team members, always exhibiting mutual respect and consistently projecting a positive, helpful attitude.
* Maintains an attitude and philosophy consistent with the company Core Values and Standards of Behavior with internal and external guests
* Punctual attendance required
* Ability to work required overtime
* Knowledge of alcoholic beverages, liquors, wines, beers and spirits
* Ability to  upsell  and recommend products
* Ability to perform basic math and make change
* Ability to handle guests in varied areas with attention to timely and accurate delivery of product
* Ability to lead by example and act as a positive role model
* Ability to maintain a calm, professional and friendly demeanor in all situations
* Ability to handle and defuse hostile, intoxicated or upset individuals professionally and calmly
* Knowledge of and adherence to safe service standards
* Reads, writes, speaks and understands English; additional language knowledge is a plus
* Regular attendance and punctuality as scheduled is required
* Ability to adhere to strict confidentiality
* Follow written and verbal instructions.
* Establish and maintain positive relationships with managerial staff, co-workers, guests, and the general public
* Ability to maintain compliance with attendance and appearance standards
* Other duties as assigned  
** QUALIFICATION REQUIREMENTS
** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.
* Must be at least 21 years of age.
* At least six months experience in beverage service in a high-volume, fast-paced environment; nightclub experience preferred.
* Casino experience preferred
* Serv Safe certified  
** CERTIFICATES, LICENSES, REGISTRATIONS
*** Employee must be able to qualify for licenses and permits required by federal, state and local regulations.
* Must successfully complete R.S.A.  
** OAKLAWN IS AN EQUAL OPPORTUNITY EMPLOYER.
***** It is Oaklawn's intent to provide a drug-free, healthy, safe and secure environment for our Team Members. All applicants must complete a pre-employment drug screen and background check.**
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