Bingo Food & Drink Runner

Summary of Position:
The Bingo Food / Drink Runner will take bingo guest food and drink orders in the bingo hall. The Bingo Food Runner will ensure all food and drink orders are served in a timely manner, making sure the product is correct and to the best standards available. There are a variety of duties preformed by the bingo food / drink runner including taking guest orders, preparing food items, delivering orders to the guests, answering guest questions and picking up menus and trays.

The ultimate goal is to provide guests with the best experience possible.

• Strong customer service and communication skills with previous experience in food and drink service are helpful.
• Strong organizational skills.
• Must be able to stand for long periods of time, up to 8 hrs.
• Take food and drink orders, send orders to the cook and lounge, deliver orders to the customer in a courteous and professional manner.
• The Runner will work directly with the Bingo, Sunrise Grill and Lounge employees in a professional and courteous manner.
• The Runner must be able to keep composure in high demand, high stress situations, always remembering the satisfaction of our guests is extremely important.
• The Runner must be able to accurately operate a POS system, ensuring all cash and credit card transactions are accurate
• Pick up trays from bingo hall and clean menus
• Maintain professional appearance, long hair needs to be tied back.
• Any other duties as applicable.

• Previous food and or drink service experience
• Excellent Customer Service skills
• Cash handling experience
• Ability to follow directions, both written and oral
• Must be able to lift 50 pounds
• Must pass pre-employment drug screen test.
• Must qualify for Tribal Gaming License.
• Indian Preference.

• Working environment consists of various levels of smoke, noise, light, heat, and cold.
• Must be able to lift 50 pounds, reach, and bend. Must be able to stand, walk for periods of eight or more hours...
• Must be able to respond to visual and aural cues.
• Must be able to operate in physically and mentally stressful conditions.
• Must have the manual dexterity to use a computer keyboard, micros touch screen and phone.

This is an alcohol and drug free workplace with mandatory testing. Indian preference. For more information, please contact Human Resources .

The Heights Casino
5 Minutes off the 101 in Trinidad
Above the Northern California Coastline
27 Scenic Drive
Trinidad , CA 95570