Server, Server​/Wait Staff

Mack’s Bingo Kitchen is an approachable American restaurant that utilizes seasonal ingredients from our organic farm and other nearby farms and purveyors. Our restaurant serves as a learning opportunity for our Junior Crew (local Appalachian Youth participating in our program) to engage with all aspects of the restaurant operations to provide a well-rounded experience in the hospitality industry. Youth have opportunities to work in the kitchen preparing and cooking, as well as on the dining room floor, supporting roles including hosting, serving, and interacting with our guests.

As a social enterprise, Mack’s Bingo Kitchen provides a well-rounded hospitality experience for local youth to complement the opportunities offered in our farm, market, bakery, and glass studio. It also provides a casual, approachable, yet exceptional experience for the community through food, drink, and hospitality.

We're looking for a warm, hospitality-driven, and genuinely people-first server to help bring the Mack's Bingo experience to life — someone who understands that great service is equal parts craft and connection, and who finds real meaning in making guests feel seen, welcome, and cared for.

This role is central to who we are on the floor. You'll work closely with our front-of-house team to deliver a dining experience that reflects everything we care about — seasonal, locally sourced food rooted in Appalachian tradition, a thoughtfully crafted beverage program, and the kind of genuine hospitality that turns first-time guests into regulars. You bring warmth, consistency, and attention to detail to every table, every shift.

Beyond the guest experience, this role carries a real mentorship dimension. You'll work alongside Junior Crew members on the floor, helping to build a service culture grounded in high standards, genuine care, and pride in the craft of hospitality. You set the tone — in the way you greet a guest, manage your section, and show up every day.

At its core, this role is about making sure the mechanics of great service — timing, accuracy, flow — support the magic of our mission: introducing guests to the transformative work we do with Appalachian youth.

This position reports to the Front-of-House Manager.

• Hospitality-Forward Mindset:
  You make people feel welcome, seen, and important. You’re not a gatekeeper—you’re an agent of possibility. You don’t default to “no,” but instead ask, “how can we turn this into a yes?” with people across all roles and backgrounds.
• Curiosity and a Learning Mindset:
  You approach your work with genuine eagerness to grow. You receive feedback with care and openness, and you actively look for ways to get better — in your product knowledge, your table presence, and the way you connect with guests and teammates. You see every shift as an opportunity to improve.
• Attention to Detail:
  You notice what others miss — and you act on it. You hold yourself to a high standard in everything from table presentation to order accuracy, and you take quiet pride in the small things that make a big difference in the guest experience. You don't just notice what's off — you fix it.
• Bartending Evolution:
  You are genuinely curious about the bar — cocktails, spirits, wine, and beverage pairings. You see this role as a stepping stone toward growing into a full bartending position, and you bring that curiosity to your work on the floor every day. We are committed to supporting that growth.
• Reliability and Accountability:
  You show up — on time, prepared, and ready to work. You own your section, communicate proactively with your team, and follow through on your commitments. When something doesn't go as planned, your instinct is to own it and fix it — not…