Server, Server​/Wait Staff

## Server Apply:
Monona, Wisconsin:
Part time:
Posted Today:
JRTopgolf | Bay Host

Job Description  ABOUT TOPGOLFTopgolf is where golf meets a great time. We're a high-energy sports entertainment venue where every shift is different, every guest brings their own energy, and the people who work here make it all happen. If you're looking for a place to grow, have fun, and be part of something bigger than a job description, you're in the right place.

WHAT WE’RE SEEKING Are you someone who loves making people feel welcome the moment they walk in? Do you thrive on high-energy service, know how to read a guest, and genuinely enjoy turning a good time into a great one? Can you take a food and beverage order, upsell with ease, and keep a bay running smoothly all at once?  We’re looking for a Bay Host who brings real hospitality to every interaction.

You’ll be the face of the guest experience in the bays — serving food and drinks, explaining the game, and making sure every guest leaves with a smile. If you love people, love a fast pace, and love being the reason someone’s visit was unforgettable, this is your role.  

THE ROLE The Bay Host is Topgolf’s version of a server — but with a lot more energy and a lot more fun. You’ll host guests in the hitting bays, delivering best-in-class food and beverage service while keeping the experience exciting from the first greeting to the final goodbye. This role requires menu knowledge, responsible alcohol service, and the kind of genuine hospitality that makes guests come back.  

This role requires a flexible schedule including evenings, weekends, and holidays, with availability to work during peak periods, special events, and high-volume seasons.  WHAT YOU WILL DOHost the Bay
* Greet every guest immediately and warmly, setting the tone for an exceptional visit from the first moment
* Guide guests through the menu, explain the game and safety rules, and introduce them to food and beverage options that enhance their experience
* Take and deliver food and beverage orders accurately, quickly, and in line with Topgolf’s service standards
* Upsell premium menu items and experiences to maximize the guest’s visit and venue revenue  Own the Guest Experience
* Ensure the bay is clean, organized, and ready before guests arrive and throughout their visit
* Engage guests consistently — check in, anticipate needs, and make sure they always have what they need to enjoy themselves
* Handle cash carefully and accurately, and observe all rules of responsible alcohol service
* Keep smiling, make eye contact, and bring positive energy to every interaction  Keep the Venue Running at Its Best
* Clear and clean bays promptly between guests to maintain Topgolf’s standards of cleanliness and presentation
* Communicate with Service Support and kitchen teams to ensure food and drink delivery is seamless
* Flag any safety concerns, guest issues, or equipment problems to management immediately
* Demonstrate Topgolf's Core Values in every interaction:
Fun, One Team, Excellence, Courage, and Caring  WHY YOU’LL LOVE IT HERE
* You’ll be at the center of the guest experience in one of the most high-energy entertainment venues around
* You’ll earn tips on top of your hourly pay by delivering hospitality that guests genuinely appreciate
* You’ll grow your service skills in a fast, fun environment with a team that has your back
* You’ll work in a place where great food, great drinks, and a great time go hand in hand  CORE COMPETENCIES FOR SUCCESS Being Resilient | You stay warm, energetic, and guest-focused even when the bays are slammed and the night is long.
* Remains calm and professional during peak service, high-volume events, and unexpected challenges
* Recovers quickly when things go sideways and helps the…