Food Runner - Pit Stop; Part-Time

The Food Runner – Pit Stop is responsible for delivering food and beverage orders to guests quickly and accurately while providing courteous and professional guest service. This position supports front-of-house operations by maintaining a clean and stocked service area and ensuring proper food presentation and timely delivery in alignment with departmental service standards. The Food Runner plays an important role in creating a positive dining experience through efficiency, teamwork, and attention to detail.

• Delivers food and beverages promptly and accurately using pivot point service standards to ensure efficiency, consistency, and guest satisfaction.
• Follows proper serving techniques and presentation standards for all menu items and beverages.
• Maintains thorough knowledge of the menu, including ingredients, preparation methods, and presentation standards, to answer guest inquiries and assist servers.
• Provides outstanding guest service with professionalism, attentiveness, and a welcoming attitude at all times.
• Prioritizes and expedites VIP, special, and to-go orders with urgency, accuracy, and attention to detail, ensuring order completeness and quality presentation.
• Busses, cleans, and resets tables quickly and efficiently to maintain a clean, organized, and guest-ready dining environment.
• Maintains cleanliness and organization of the workstation, food service line, and dining areas throughout the shift.
• Prepares and restocks sides, condiments, garnishes, and accompanying items to support timely and accurate food service.
• Replenishes supplies at service stations, including silverware, napkins, condiments, glassware, and other dining essentials, to ensure readiness throughout service periods.
• Assists with stocking the bakery and other designated areas as directed by supervisors to maintain operational efficiency.
• Fosters effective communication and coordination between kitchen, front-of-house, and support staff to ensure smooth, accurate, and timely service delivery.
• Completes assigned opening, closing, and daily side work duties in accordance with operational and cleanliness standards.
• Adheres to all health, safety, and sanitation regulations, including proper food handling, cleaning, and emergency response procedures.
• Maintains a professional appearance at all times by adhering to all grooming, hygiene, and uniform standards.
• Verifies guest identification to ensure compliance with alcohol service laws and adheres to all ABC regulations, RBS training standards, and internal policies.
• Performs other job-related duties as assigned to support overall departmental success and guest satisfaction.

This position does not have direct supervisory responsibilities but may provide guidance or support to other team members.

• Excellent verbal communication and interpersonal skills.
• Ability to work effectively in a team environment with a high regard for guest service.
• Must be organized, reliable, and able to multitask in a fast-paced setting.
• Prior experience in a food service or guest-facing role preferred.

• High school diploma or equivalent preferred.
• Additional coursework in hospitality or food service is a plus.
• Food Handler Certification required or must be obtained upon hire.
• Minimum of 6 months to 1 year of experience in a food service or restaurant environment.
• Familiarity with basic food handling procedures, plate presentation, and table service standards.
• Ability to work quickly and efficiently in a fast-paced setting while maintaining attention to detail.
• Strong teamwork and communication skills to coordinate with kitchen and service staff.
• Prior experience in a café, casino, resort, or fast-casual…