Customer Service Associate

Overview

Customer Service Associate I role at Family Dollar. This position focuses on delivering a great shopping experience for every customer.

• Assist customers with questions and recommendations
• Manage sales transactions while working the assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked and recover merchandise
• Receive merchandise and help with unloading trucks; stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment with professional and friendly interactions
• Maintain store cleanliness throughout, including bathrooms, floors, and waste disposal
• Other duties as assigned

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents
• Must be able to lift between 30 and 50 lbs and handle frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills
• Strong organizational and communication skills
• Strong problem-solving and decision-making skills

• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And more

• Employment type:
  
  Part-time
• Seniority level:
  Entry level
• Location:
  
  375 N Main, Mount Olivet, Kentucky 41064
• Industry: Retail
• Job function:
  Other

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, without regard to protected status. We comply with applicable laws and provide reasonable accommodations as needed.