Temporary Sales Support Associate

Company Overview

Coach is a global fashion house founded in New York in 1941, operating as part of the Tapestry portfolio. We are committed to innovation, inclusion, and delivering enduring style to our customers.

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador internally and in the local market; support social media engagement.
• Operate POS accurately, maintain cash wrap organization, and manage cash/media in compliance with policy.
• Suggest add‑on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish the sales floor, and execute visual merchandising updates.
• Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

• 1+ year of previous retail experience (cashier/stock/​sales), preferably in a luxury retail service environment. Education or experience may be combined.
• Current knowledge of fashion trends and competition in the marketplace.
• Proficiency with cash register systems, basic computer skills (iPad/laptop, Mobile POS, Internet), use of walkie‑talkie, and ability to read price and product release sheets.
• Strong attention to detail and organizational skills.
• Ability to multitask in a fast‑paced environment.
• Excellent communication and customer service skills.
• Strong English language proficiency (for EU).

Ability to work a flexible schedule, including nights, weekends, peak‑busy seasons, and high‑traffic retail days (including, but not limited to, public holidays). The role requires lifting at least 25 lbs regularly (up to 50 lbs occasionally) and may involve climbing, bending, kneeling, and maneuvering on the sales floor and in the stockroom.

Medical, dental, and vision insurance; 401(k) plan; paid paternity and maternity leave; commuter benefits; disability insurance; tuition assistance. Detailed benefits information is available on our U.S. Corporate Compensation & Benefits page.

$15.00–$21.75

Coach is an equal‑opportunity and affirmative‑action employer. All employment decisions are based on qualifications in relation to the position requirements and are made without regard to protected characteristics.

We provide reasonable accommodation for disabilities or religious beliefs. Contact Tapestry People Services at (1‑855‑566‑9264 or e) for assistance.