Distillery Tour Guide

Job Req

Job Type: Full-time

Work Category:
Onsite

Application Close Date:

Sponsorship:
Not Available

Compensation: $19.27

We are GALLO

Spirit of Gallo is a top spirits supplier in the United States by volume, driven by a mission to build the next great American spirits company and to meet the changing needs of consumers. Spirit of Gallo’s diverse portfolio of both owned and imported spirits includes standouts like High Noon, New Amsterdam Vodka, Pink Whitney, Horse Soldier Bourbon, VMC Tequila Cocktails, and E&J Brandy.

Find the full portfolio .

View our Corporate Values and Mission Statement

A Taste of What You'll Do

As a Guest Experience Host I, you’ll be at the heart of creating memorable moments for every guest who walks through the Distillery Visitor Center. This role is perfect for someone who loves connecting with people, telling stories, and bringing a brand to life through engaging, high-quality experiences. From leading guided tours and tastings to supporting unique onsite experiences, you’ll serve as a passionate ambassador who shares knowledge with confidence and enthusiasm while ensuring every interaction feels welcoming and authentic.

You’ll deliver exceptional hospitality from the first greeting to the final farewell, helping guests feel valued and excited to be part of the Four Roses story. Whether you’re crafting cocktails and providing exemplary service in Bar 1888, assisting guests with reservations and ticket sales, or answering questions on the sales floor, your focus will always be on exceeding expectations and building lasting connections.

You’ll consistently share accurate, approved information and uphold responsible practices, contributing to strong guest satisfaction and positive Net Promoter Scores.

Behind the scenes, you’ll also play a key role in keeping daily operations running smoothly. This includes supporting retail and inventory functions, assisting with events and special projects, maintaining visual and brand standards, and ensuring spaces and equipment are clean, organized, and guest-ready. Working closely with teammates across departments, you’ll demonstrate a strong sense of ownership, adaptability, and pride in delivering an exemplary experience that reflects the quality of the brand.

What You'll Need

• High school diploma or State-issued equivalency certificate plus six months of retail sales, hospitality, food or customer service experience.
• Required to be 21 years of age or older.
• Required to work weekends and a flexible schedule as needed.
• Required to lift and move product weighing at least 50 pounds.
• Strong knowledge of Computer and software proficiency.
• Candidate is required to have a valid driver’s license, a safe driving record and reliable vehicle (if applicable) at the time of hire. This position will undergo a motor vehicle check (MVR) to confirm a history of safe and responsible driving. If needed, candidate must obtain the appropriate state driver’s license based on the position’s location within 30 days of hire.
• Excellent communication, customer service and organizational skills, especially attention to detail.
• Skilled in communication, presentation, sales and customer service.
• Experience executing tasks that required attention to detail and accuracy.
• Adhere to brand standards in product discussion with guests and to tour and tasting procedures per policy or as directed by a Supervisor or Lead Host.
• Complete STAR training and follow responsibility practices without exception.

How You'll Stand Out

• High school diploma or State-issued equivalency certificate plus 2 years of retail sales, hospitality, food or hospitality experience reflecting increasing levels of responsibility.
• Knowledge of POS, reservation software and inventory management system.
• Tour guide experience.
• Bourbon industry experience.
• Bartending experience.

To view the full job description, please click .

Our Benefits & Perks

We are committed to providing competitive compensation, perks, and a culture that supports your well-being. Benefits depend on your work category and may include medical and dental coverage, 401k plans, profit sharing, pet insurance, company holidays, access to an employee wine shop,…