Retail Assistant

Location: Jamestown

Safe Harbor Marinas, LLC (SHM) is the largest owner and operator of marinas in the world. As a fast-growing company, SHM cultivates a team dynamic of passionate individuals led by the sharpest minds in the industry in order to serve the vibrant boating community that encompasses the SHM network. SHM teammates are committed to thinking critically, providing outstanding service and building relationships with all whom we serve.

SHM offers professional education and training opportunities and the chance to work with - and learn from - highly experienced marina professionals. In addition, SHM offers eligible employees benefits such as:
Full Benefits Package Including 401(k) Plan Orthodontic Coverage Paid Time Off Paid Holidays Paid Parental Leave Fertility Assistance Relocation Opportunities Paid Uniforms Boating Discounts The Retail Assistant is responsible for delivering excellent customer service to members and guests while assisting them with finding, selecting and purchasing the right product.

Essential Duties and Responsibilities Assist Retail Manager with the day-to-day retail operations

Create an atmosphere that allows guests to feel welcome, comfortable, important, and relaxed

Provide excellent customer service while assisting customers

Operate cash register, complete paperwork and required counts

Receive and process stock inventory, assist with stock management

Perform basic cleaning inside and outside the store including trash

Process exchanges, returns, and refunds in accordance with company policies

Maintain a clean and organized environment

Available to work overtime when required

Other duties as assigned by Manager Safety and Environmental Responsibilities Follow SHM Safety and Environmental rules and complete required related training.

Wear proper personal protective equipment as required for the task or work area.

Report all accidents, injuries, spills and near misses immediately. Technical and

Physical Requirements Customer Service experience preferred

Previous retail experience desired

Prior marina experience preferred

Ability to stand for long periods of time Ability to bend, stoop, lift, rotate, and reach

Ability to lift 20 pounds

Any skills considered standard that a Retail Assistant should possess Minimum Soft Skills Qualifications Eagerness to engage in a growing, fast paced, and industry-leading company

Consistently treats others with dignity and respect

Genuinely serves others with humility and a positive attitude

Frequently demonstrates a bias toward action

Always communicates effectively and courteously with fellow teammates and members

Continuously follows policies and procedures while seeking out new and better ways of accomplishing duties

Shows resolve and overcomes difficulties in a positive and productive manner

Gladly provides responsive, and high level of service to our teammates and members

Eagerly puts forth the extra effort to accomplish duties

Adapts quickly and efficiently to changing priorities in order to meet teammate or member needs The Company Safe Harbor Marinas provides equal employment opportunities (EEO) to all employees and applications for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Safe Harbor complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

The policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Additional disclosures available at