Senior Custom Jewelry Consultant
Listed on 2026-08-20
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Retail
Retail Sales, Customer Service Rep, Merchandising
Stórica Studio is seeking a Senior Custom Jewelry Consultant to join our Seattle showroom. This role is focused on guiding clients through the custom jewelry process—from initial consultation through final delivery—while providing a thoughtful, organized, and welcoming experience.
Stórica Studio is built on quality, accountability, and care. We are a small, collaborative workshop where each person takes ownership of their work and contributes to a shared standard of thoughtful craftsmanship. We value inclusivity and foster a warm, welcoming environment grounded in mutual respect for our team and every client we serve.
This role is ideal for someone who is both highly organized and deeply client-focused, with the ability to build trust, manage complex projects, and help clients create meaningful, enduring pieces.
Responsibilities- Lead custom jewelry consultations, including engagement rings, wedding bands, and bespoke projects
- Guide clients through stone selection, design options, timelines, and pricing
- Help clients make informed design decisions that balance aesthetics, durability, and long-term wearability
- Serve as the primary point of contact for custom clients throughout the project lifecycle
- Track and manage custom orders to ensure clear communication and timely completion
- Provide a welcoming, professional, and supportive showroom experience
- Maintain detailed and accurate client records and order documentation
- Assist with showroom presentation, merchandising, and overall client experience
- Respond to client inquiries via email, phone, and in person
- 3–5 years of experience in fine jewelry sales, preferably involving custom jewelry or engagement rings
- Strong understanding of jewelry design principles, including stone setting styles, proportions, and structural considerations
- Ability to guide clients in creating pieces that are both beautiful and durable for long-term wear
- Strong communication skills and ability to build trust with clients
- Highly organized, with the ability to manage multiple custom projects simultaneously
- Professional, calm, and solutions-oriented approach to client service
- Strong attention to detail and follow-through
- Ability to work independently while contributing to a collaborative team
- Experience working with custom engagement rings and bespoke jewelry projects
- Knowledge of diamonds and colored gemstones, including cut, quality, and pricing factors
- Experience working in a small business, studio, or boutique environment
- Status:
Full-time or part-time - Location:
Seattle, WA (on-site required) - Schedule:
Wed - Saturday required. - Compensation:
Competitive hourly rate plus commission, commensurate with experience
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