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Shift Lead: Store Operations & Customer Experience
Job in
Northern, Floyd County, Kentucky, USA
Listed on 2026-08-27
Listing for:
Goodwill Industries of Middle Tennessee, Inc.
Full Time
position Listed on 2026-08-27
Job specializations:
-
Retail
Retail Support, Retail Associate/ Customer Service
Job Description & How to Apply Below
Goodwill Industries of Middle Tennessee, Inc. seeks a Key Holder to support a welcoming store environment and lead on‑shift activities, including POS support, merchandising, donor flow, and basic readiness, while upholding the organization's mission of changing lives through education, training, and employment.
The role emphasizes effective communication, on‑floor leadership, dependable opening/closing routines, and coaching team members to deliver friendly, safe service for shoppers and donors
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