Food Service Manager Trainee

Additional Considerations (if any):

- At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description:

Job Title:

Food Service Manager Trainee Department:
Food Service FLSA:
Hourly Revision Date: 07/2026

About Hy-Vee At Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier.

The Food Service Manager Trainee works alongside the Food Service Department Manager to fine-tune their skills and expertise in preparation for becoming a successful Food Service Department Manager. In this role, you'll assist with all aspects of department management, from leading a team and managing inventory to analyzing sales and maintaining food safety standards, all while delivering exceptional customer service. If you are motivated, eager to grow into a leadership role, and passionate about food service, we'd love to have you on our team.

• Provide prompt, friendly customer service by greeting customers with a smile, learning their names, and making every interaction a positive one
• Maintain a positive attitude and create an atmosphere of friendliness, teamwork, and accountability throughout the department
• Work alongside the Department Manager while completing an activity book focused on properly running all aspects of the department
• Assist with recruiting, hiring, training, supervising, disciplining, and evaluating department employees
• Assist with determining the weekly work schedule and establishing a daily work plan for the department
• Inspect signage and displays for quality and quantity of merchandise and order product for replenishment
• Assist with figuring retail pricing and ensuring correct pricing and competitive market pricing
• Extend and post invoices and assist with department bookkeeping procedures
• Assist with analyzing weekly and monthly sales and trends, comparing to actuals, preparing ad projections, and writing ads
• Conduct department inventory and assist with planning displays, promotions, and pre-orders
• Ensure proper temperatures and storage procedures are maintained to guarantee freshness and control shrink
• Understand and troubleshoot equipment and ensure maintenance is performed
• Handle and satisfy customer issues and answer the telephone promptly including taking product orders
• Fill displays, work in the sales area, unload trucks, check in delivered merchandise, and place product in appropriate storage areas
• Handle confidential information including pricing with discretion
• Attend meetings and seminars and participate in continuing education
• Assist in other areas of the store as needed and take on special projects as required
• Maintain strict adherence to personal hygiene, dress standards, and all Hy-Vee policies and store guidelines
• Report to work when scheduled and on time

• Apply logical and scientific thinking to solve problems involving abstract and concrete variables
• Perform arithmetic calculations involving fractions, decimals, and percentages accurately
• Compose original correspondence, interpret written work instructions, and follow technical manuals
• Interview job applicants and interact professionally with customers, employees, and team members
• Lead and develop a team while building a collaborative, customer-focused department culture

Accountable and

Reports to:

Store Director;
Store Manager;
Assistant Managers of Store Operations, Perishables, and Health Wellness Home;
Food Service Department Manager Direct Reports:
Department Employees in the absence of the Department Manager

High school diploma or equivalent experience required Over six months up to one year of similar or related experience preferred

Frequently stand and walk throughout a shift in sales, food service, or delivery areas Where applicable to the role: ability to safely…