Floor Lead; Bold Lives Men's Thrift

Position Title:

Floor Lead

Reports to:

Store Manager Position Structure:
Part-Time; 10-25 hours per week (not to exceed 28 hours) Initiative:
Bold Lives Men's Thrift

Location:

Rogers, Arkansas Compensation: $15-17 per hour

Purpose Brands 414 is the umbrella organization for several redemptive, marketplace-driven initiatives including Beautiful Lives Thrift Boutique, Bold Lives Men’s Thrift, and Thrift Out. PB414 amplifies collective impact, purpose, and provision by cultivating a redemptive ecosystem where spiritual formation and business innovation come together to restore what’s broken and steward communities well.

• Welcome every customer who walks through the door, shares the store's mission, and explains current sales or in-store events.
• Provide excellent customer service at all points of contact - assist customers with purchases, provide product information, and ensure a positive shopping experience.
• Help manage inventory, including receiving donations, stocking, and merchandising.
• Organize and stock merchandise, ensuring displays are visually appealing and aligned with store standards.
• Maintain store cleanliness, organization, and compliance with safety and operational policies, ensuring a welcoming atmosphere for customers and volunteers.
• Maintain a quick and efficient checkout process and share about the Partner of the Month at every transaction.
• Serve as a keyholder: open and close the store, including balancing registers, preparing deposits, conducting bank runs, and troubleshooting register issues.
• Provide leadership to the sales floor team: set the tone for the shift, delegate tasks, and hold team members accountable for their responsibilities.
• Act as the point person when the Store Manager or Assistant Store Manager is out of the building.
• Maintain a problem-solving attitude; take initiative to identify needs and address them efficiently.
• Review scheduling/communication tools (e.g., Sling) prior to shifts and ensure team awareness.
• Demonstrate high SQ (Spiritual Quotient) and EQ (Emotional Quotient) by responding quickly and sensitively in different situations, praying and ministering to team, customers and volunteers.

• Strong leadership and decision-making skills
• Ability to manage multiple priorities in a fast-paced environment
• High level of responsibility and ownership
• Excellent customer service and interpersonal skills.
• Strong teamwork and collaboration abilities.
• Ability to work effectively with diverse groups, including volunteers and donors.
• Strong organizational and multitasking skills.
• Problem-solving and decision-making abilities.
• Passion for the mission and values of Purpose Brands 414.
• Dependable transportation to and from shifts.
• Must have reliable access to communication platforms.
• Ability to lift up to 50 lbs.
• Must be 18+ years of age
• Must be able to stand for long periods of time.
• Experience in cash handling and point-of-sale (POS) systems preferred.

BENEFITS

• Flexible time-off :
  Holidays that are observed by PB414, Sundays off, PTO reward with tenure
• Work anniversary recognition:
  Annual gifts to celebrate each year of service
• Sabbatical benefit: 5-day paid sabbatical at 1.5x pay for every 7 consecutive years of service with PB414
• Team member discount: 50% discount with a maximum of $10 per item on purchases across PB414 Initiatives.
• Well-being support:
  Access to certified counseling services through The Joshua Center
• Professional development:
  Ongoing investment in personal, professional, leadership, and spiritual growth
• Purpose-driven work:
  Opportunity to serve within an EOS run, Kingdom-minded marketplace ministry alongside a dedicated, mission-driven team

The position description may not encompass all assigned responsibilities and is subject to change. The description shared within this document encompasses a present knowledge of what the needs will be and will include.