Retail Sales Associate

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Location:The Mall at Short Hills, New Jersey - On Site

Employment Type:Contract

Start Date: End of September

End Date: End of December (possibility of extension)

Role Overview:

Be part of a movement that's transforming how people approach fitness and wellness. Our client's brand is focused on creating an active lifestyle community - we're not just selling athleisure, we're building connections with people who believe in pushing limits, embracing challenges, and achieving their personal best. Join our team at The Mall at Short Hills and help inspire others on their wellness journey.

Sales Associates create authentic connections with customers while driving sales and supporting store operations. You'll be a brand ambassador who embodies our commitment to wellness and movement, helping customers find products that support their active lifestyle goals.

Responsibilities:

• Deliver exceptional customer service that reflects our brand values
• Actively engage customers to understand their fitness and lifestyle needs
• Drive sales through product knowledge, styling advice, and genuine recommendations
• Process transactions and returns efficiently using POS systems
• Support visual merchandising and maintain pristine store presentation
• Assist with inventory management including shipment processing and restocking
• Educate customers about product features, benefits, and care instructions
• Build relationships that foster customer loyalty and repeat business
• Collaborate with team members to achieve individual and store sales goals
• Maintain knowledge of fitness trends, wellness practices, and brand initiatives
• Support promotional events and community outreach activities
• Ensure store cleanliness and organization throughout shifts

Experience &

Skills:

• 1+ years retail or customer service experience preferred
• Genuine passion for fitness, wellness, and active lifestyle
• Strong communication skills and natural ability to connect with people
• Experience with retail POS systems preferred
• Self-motivated with positive, energetic attitude
• Ability to multitask and thrive in dynamic environment
• Team player who supports collaborative work environment

Requirements:

• High school diploma required
• Physical stamina to stand, move, and lift up to 50 pounds during shifts
• Flexible availability including weekends and holidays
• Contract position: 3 months with potential for extension

Compensation

Full-Time or Part-Time Sales Associate (15-20 hours/week or 35-40 hours/week):

• Hourly rate: $18-22/hour based on experience
• Employee discount and uniform allowance

Additional Benefits for All Positions

• Uniform/clothing allowance
• Opportunity to be part of an exciting brand launch

Why You'll Love House of XM:

• We're a passionate team of creatives and marketers driven by a shared commitment to excellence.
• We work with brands we truly love - mostly in food and beverage, but also in fashion, cosmetics, and more. All amazing brands you'd definitely want on your resume.
• We have small agency vibes, but BIG results.

At House of XM, we're all about creating experiences that don't just look good- they feel good. We're a young, women-led agency and we're all about connecting brands with the people who matter the most through immersive and impactful experiences. From concept to execution, we're a tight-knit team dedicated to turning ideas into reality.

House of XM is a respectful, caring, and inclusive workplace. We are committed to accessibility, diversity, and equal opportunity. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the requirements for the position. Applicants need to make their requirements known when contacted.