Experiential Retail Lead, Coffee & Retail Flagship

Print fresh, the Philadelphia lifestyle brand known for joyful, hand-painted prints, is opening a cafe and retail flagship designed to feel joyful and memorable, and we're looking for a hands-on Experiential Retail Lead to bring it to life. You'll be equal parts operator, curator, host, and merchant: leading day-to-day cafe and retail operations while creating the events, displays, and thoughtful details that make people linger and return.

You'll run the business with an owner's mindset, build a warm, energetic culture that keeps people coming back, and grow into a multi-store leadership role as we expand.

• Lead daily operations:
  Own open/close, scheduling, inventory, visual upkeep, and cafe quality — keeping the space warm and intentional every day.
• Own the business:
  Partner with the operations team on budgets and priorities, and hit sales goals across coffee and product.

• Program & host:
  Run community events (workshops, needlepoint nights, watercolor, reading clubs) and make the cafe experience buzzworthy enough to share.
• Hospitality that sticks:
  Support live shopping and in-store content, and deliver genuine, no-pressure hospitality that turns walk‑ins into regulars and regulars into superfans.

• Style the mix:
  Curate a layered mix of core products, seasonal collections, gifts, and artwork — compelling but mindful of flow and sell‑through.
• Support buying:
  Help the buying team select gift and 3rd-party merchandise for the store and online.

• Lead the team:
  Hire, train, schedule, and inspire a team that loves showing up — teaching them to tell the Print fresh story and host with warmth.
• Shape what's next:
  Document what works and share insights to inform future Print fresh stores — your path to Director of Retail.

• 3–6+ years in retail, hospitality, experiential marketing, boutiques, concept stores, or cafe/restaurant leadership
• Experience opening or operating a store, pop‑up, cafe, or community space strongly preferred
• Proven experience supervising staff and managing schedules (required)
• Strong aesthetic eye and a genuine love of merchandising, selling, and hosting
• Organized, resourceful, and calm in a fast‑paced, still‑being‑built environment
• Comfortable flexing between styling a display, running an event, solving inventory, and helping a customer

• Health and dental insurance
• PTO and paid holidays
• 401(k) with company match
• Employee discount on all Print fresh products

At Print fresh, we celebrate creativity, sustainability, and a customer-first mindset. Our core values guide everything we do:

• Do the Right Thing
• Just Say It
• Do What It Takes
• Just Off-Center
• Customer-Centric
• Learning Oriented

• Health and dental insurance
• PTO and paid holidays
• 401(k) with company match
• Employee discount on all Print fresh products

At Print fresh, we celebrate creativity, sustainability, and a customer-first mindset. Our core values guide everything we do:

• Do the Right Thing
• Just Say It
• Do What It Takes
• Just Off-Center
• Customer-Centric
• Learning Oriented