Retail Operations Supervisor

• The Apothecarium, founded in 2011 in San Francisco, is an award-winning cannabis retail brand with multiple locations across California, Pennsylvania, Maryland, and New Jersey, known for its educational approach and personalized customer service.
• The Operations Supervisor role focuses on managing back-of-house store operations including inventory control, product receiving and preparation, vault management, compliance with regulations, and ensuring accurate seed-to-sale tracking.
• Candidates for the position should have 1-2 years of dispensary experience, strong computer and math skills, the ability to work independently and in teams, be flexible with their schedule, and pass comprehensive background checks.
• The company offers comprehensive benefits including health coverage, mental health support, flexible PTO, 401(k) with match, employee discounts, and emphasizes equal opportunity employment and compliance with legal hiring regulations such as E-Verify.

A leading North American cannabis operator

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Founded in San Francisco in 2011,
The Apothecarium began as a patient-focused medical dispensary and has grown into a trusted, award-winning cannabis retail brand with locations across California, Pennsylvania, Maryland, and New Jersey.

We’re known for our modern, welcoming spaces, emphasis on education, and unmatched customer service. Whether you're new to cannabis or a seasoned consumer, our highly trained cannabis associates are here to provide personalized, one-on-one consultations to help you find the products that best meet your needs.

We don’t just sell cannabis — we create experiences that promote wellness, build trust, and enrich lives. Come see why so many patients and customers choose The Apothecarium as their go-to destination for cannabis.

The Operations Supervisor will focus on back of house store operations, including but not limited to: vault & shrink control, inventory balancing between medical and adult use licenses (in Metrc and Point-of-sale), product receiving, transferring, and preparation. Lead and participate in all Inventory counts and reconciliation. Maintain ECOM pre-order/weborders, etc. The Operations Supervisor reports to the GM and AGM(s) to drive successful order fulfillment, inventory controls, and back of house efficiencies.

• Receive product against packing slip/manifest and PO and enter receiving and inventory information into the appropriate software system or systems.
• Process shipments by printing labels, affixing labels, and properly storing product in "the vault."
• Vault picking, packing, unpacking, and canceling of ECOM Web orders, quick pick up in store, and curbside pick up (Where applicable).
• Work with the AGM and GM to meet all regulatory, compliance, safety requirements. Correct all violations with a sense of urgency.
• Understanding and ability to accurately maintain seed-to-sale tracking, POS System, Metrc and ECOMplatform(s).
• Participate and lead all scheduled dispensary inventory counts.
• Identify, report, and reconcile any inventory discrepancies with assistance from AGM and GM.
• Accurately record, track, and maintain all inventory related data through internal management software and systems.
• Maintain/participate in providing detailed and accurate record keeping.
• Develop and distribute inventory reporting on a regular basis.
• Work with AGM and GM to brainstorm ways to reduce inventory discrepancies and “shrink”.
• Responsible for participating in accurate and efficient flow of products from storage to the point of sale,and vice versa.
• Update other staff members on inventory processes and procedures.
• Ability to troubleshoot and communicate IT related issues to the appropriate…