Category Manager, Sourced & Promotional Products

MOO brings brands to life in a sustainable way, with a range of remarkable print and merchandise products. We combine design, technology, manufacturing and service, so that people can connect in memorable ways. Not online but out there, in real life.

We started in 2004. Since then we’ve built an award-winning and much-loved brand, with customer satisfaction and Trustpilot ratings that make most businesses want to give up and hire an army of review bots. We’ve got half a million customers, mostly small and medium businesses in North America, the UK, and Europe – businesses that, like us, get all excited about putting something real and beautiful into people’s hands.

Does that make us nerds? Probably, and we’re ok with that.

We’ve been given the highest business award in Britain, ‘The Queen’s Award for Enterprise’. Backed by venture capital, we’re part of Tech Nation’s ‘Future Fifty’, recently passing $1bn in lifetime revenue, and featuring in the Guardian’s top 10 UK start-ups list. Ok, we’ll stop bragging now.

Today, we’re more than 400 people with our global HQ in London, UK, while we also have premises in Dagenham. In the US, you’ll find us in Boston, MA, as well as East Providence, RI and Denver, CO and with our most recent office expansion in Cape Town South Africa.

• We’re looking for a commercially minded Category Manager to own and grow MOO’s branded merchandise assortment across premium brands, promotional products and third-party suppliers.
• You’ll define what products and brands MOO should offer, build a compelling and differentiated assortment, identify emerging trends and category opportunities, and develop strong supplier and brand relationships.
• Alongside our online assortment, you’ll partner closely with Sales to develop a broader promotional product offering for business customers across gifting, events and branded merchandise programs.

• You are a commercially minded category manager who loves products and has a strong instinct for what B2B customers will want next.
• You can turn a huge universe of products, brands and suppliers into a considered assortment that feels distinctly MOO.
• You are equally comfortable reviewing category performance, spotting a trend at a trade show, building supplier relationships, evaluating a new decoration technique, and turning those insights into clear commercial recommendations.
• You don’t need to come from one specific industry. Experience in promotional products or branded merchandise would be valuable, but we’re equally interested in strong merchandising, buying or category management backgrounds where you’ve owned assortments, worked closely with suppliers and helped grow a category.

• Own the strategy, performance and ongoing development of MOO’s third-party branded merchandise assortment.
• Define category architecture and identify opportunities across areas such as drinkware, notebooks, pens, bags, apparel and gifting.
• Use customer insight, sales performance, market trends and competitive activity to identify assortment gaps, additions and exits.
• Build and maintain a category roadmap covering existing assortment optimization and future growth opportunities.
• Stay close to emerging brands, products, materials and decoration techniques, translating trends into commercially relevant opportunities.
• Identify opportunities where customer demand, category performance or market trends could inform when MOO should develop its own proprietary products.

• Partner with Sales to build and evolve a compelling promotional product assortment for business customers.
• Provide product and category expertise across gifting, events, employee programs and other customer needs.
• P…