Business Development Manager

Overview

Vaco is hiring for an Account Manager opportunity. Direct Hire, Remote. MUST COME WITH TELECOMMUNICATIONS EXPERIENCE.

The Account Manager is responsible for driving revenue growth by strengthening existing customer relationships and developing new business opportunities. This role owns a portfolio of accounts, meets or exceeds sales targets, and plays a key role in shaping sales strategy through proactive relationship management and market insight.

• Build and maintain strong relationships with key decision-makers and influencers through regular, value-driven communication
• Meet or exceed assigned sales quotas through strategic account management and proactive selling
• Develop and execute account-specific sales and marketing strategies to support long-term growth
• Travel regularly to meet customers in person and strengthen partnerships
• Dedicate approximately 50% of time to prospecting and new business development, including cold outreach and lead generation
• Maintain in-depth knowledge of products, services, industry trends, regional market conditions, and customer needs
• Grow existing accounts by identifying upsell and cross-sell opportunities and recommending complementary solutions
• Respond promptly and professionally to customer inquiries and requests
• Ensure a high-quality customer experience by following company standards, policies, and processes
• Document customer interactions, opportunities, and insights accurately in the internal CRM system (CAM)
• Provide market intelligence on pricing, competitive activity, customer feedback, and product opportunities
• Leverage company-provided tools and technology to improve productivity and sales effectiveness
• Identify and recommend improvements to sales processes to enhance customer engagement and results
• Follow up weekly on quotes and open opportunities to drive timely deal closure
• Collaborate closely with Purchasing and internal teams to refine pricing and improve win rates
• Commit to continuous professional development through training, industry events, and ongoing learning

• Ownership and autonomy: Manage your accounts, pipeline, and approach to selling with flexibility and accountability
• Relationship-driven selling: Build long-term partnerships and become a trusted advisor—not just a transactional seller
• Growth-oriented environment: Expand accounts, drive revenue, and make a measurable impact on the business
• Variety and momentum: Enjoy a dynamic role that includes customer meetings, prospecting, travel, and strategy
• Collaborative culture: Work alongside supportive teams who are invested in your success
• Your ideas matter: Share insights and contribute to improving how the organization sells and serves customers
• Continuous learning: Gain exposure to training, industry insights, and mentorship to advance your sales career
• Performance recognized: Strong results are rewarded and celebrated

Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. The salary range is noted in this job posting where required by local law. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.

In addition, this posting may indicate that the position is occupied or that Vaco/Highspring may be engaged to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring opportunities and to AI-enabled preliminary candidate screenings where noted. Vaco/Highspring cannot opine on client tools or their use of AI in hiring.

Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, religion or creed, national origin, citizenship, age, disability, veteran status,…