Account Executive, Renewal Sales

Account Executive, Renewal Sales

The Account Executive, Renewal Sales is a key participant in the Renewals Department responsible for active account management, cross selling, and retaining merchant relations. The Account Executive will support other business areas and senior management to increase account penetration, revenue growth, and customer satisfaction.

• Create and drive revenue within a specified region or list of accounts.
• Drive revenue and own the full‑cycle sales process including prospecting, negotiating contracts, and closing renewal business with customers.
• Provide recommendations based on a customer’s business needs and usage patterns.
• Serve as the voice of the customer and collect feedback to thoroughly qualify leads and sales opportunities, leveraging business from new and established relationships, and strategize, negotiate, and close business.
• Handle inbound customer communication and organize/escalate issues appropriately: billing, legal, security, and technical inquiries.
• Collaborate and work with different members (Underwriting, Leadership, etc.) to build strategic financial plans for customers.
• Educate and effectively communicate to customers the value of Cash Advance.
• Develop trusted internal and customer relationships to create win‑win sales relationships.
• Effectively manage a pipeline working within a defined sales process.
• Properly communicate the status of a deal to internal management, including senior leadership, with realistic timelines and hurdles for overall success.

• Bachelor’s degree or equivalent combination of education and job experience preferred.
• 1+ years of prior full sales cycle experience, ideally in Financial Services and/or consultative sales with demonstrable experience delivering.
• Experience collaborating with internal sales teams.
• Experience selling that can be used across multiple products and industries.
• Ability to engage multiple stakeholders throughout the sales cycle including Legal, IT, Security, and Finance.
• Effective communication with customers using communication tools.
• Experience with CRM programs (Salesforce preferred).
• Excellent verbal and written communication skills and strong accountability.
• Ability to compute basic business math.

• Strong organizational skills, adaptability, and ability to work on multiple projects.
• Working knowledge of Microsoft Suite, CRM, pricing, equipment, and/or gateways.
• Strong interpersonal skills and professionalism.
• Consultative selling experience.
• Prospecting skills.
• Competitive spirit.
• Resourceful.
• Welcoming of feedback and coaching.
• Drive for hitting metrics.
• Solution selling ability.
• Discovery skills.
• Objection handling skills.
• Planning and closing skills.
• Collaborate and influence within a team environment.

• Competitive Base Salary Range of $55,000 + Commission. The allocated salary will depend on location, skills, and experience.
• Health Insurance:
  Comprehensive medical, dental, and employer‑paid vision plans through United Healthcare (UHC), with various coverage levels.
• Flexible Spending Account and Lifestyle Spending Account for qualified expenses.
• Full company‑paid short‑term and long‑term disability insurance, vision insurance, and supplemental insurance options.
• Paid maternity and parental leave beyond state‑mandated policies.
• Commuter benefits for parking and transit.
• Life Balance Program membership with discounts on services.
• Plum Benefits Discount Program with exclusive discounts.
• Tuition reimbursement up to $5,000 annually and conference opportunities.
• Travel reimbursement for work‑related travel.
• Paid time off and sick time.
• 401(k) plan with 25% match up to 6% of salary.

Kapitus is one of the most reliable and respected names in small business financing. As both a direct lender and a marketplace built with a trusted network of lending partners, we provide small businesses with the financing they need when and how it is needed. We offer a fast‑paced culture, growth opportunities, and comprehensive benefits.

Consideration will be given to qualified remote candidates residing in states where Kapitus and/or one of its subsidiaries has an established physical presence.