Sales Assistant

Blue Star is a leading global solutions-based distributor of Point-of-Sale, Bar‑coding, data collection, radio frequency identification (RFID), Security, and Wireless mobility products. Blue Star works exclusively with Value Added Reseller Partners, providing them with complete solutions at competitive prices. The company brings unequaled expertise to the market, offers award-winning technical support, and is an authorized service center for a growing number of manufacturers.

We are looking for a motivated and self‑starting Sales Assistant to join our team.

The Sales Assistant performs a variety of clerical and administrative activities to support the Sales Manager. The Sales Assistant is responsible for a smooth flow of information and follow up for existing and prospective customers. The position reports to the Sales Manager.

• Assist in managing customer issues.
• Enter and process orders through EDI, online, fax, and/or email.
• Check item availability and confirm stock.
• Manage backorder/open order report.
• Troubleshoot order issues.
• Take inbound customer calls.
• Manage the RMA process for customers.
• Coordinate in‑house promotions.
• Self‑study product materials to become familiar with product offerings and complete in‑house training; other responsibilities as necessary.

• Excellent telephone skills and computer knowledge with proficiency in database management and word processing.
• Demonstrated proficiency composing written communications.
• High energy level, comfortable performing multifaceted projects in conjunction with day‑to‑day activities.
• Resourceful, well organized, highly dependable, efficient and detail oriented.
• 3-5 years previous job experience with customer service or sales support experience preferred.
• High school graduate; 2‑ or 4‑year college graduate preferred.
• Oracle experience preferred but not required.
• Entry‑level position with opportunity for advancement.

Equal Opportunity Employer / Veterans / Disability.