Account Executive - Mid Market

Job Description

At Freshworks, we believe great employee experiences start with great people - and that includes you. We're growing fast, and we're looking for a Mid-Market Account Executive who's passionate about building relationships, solving meaningful problems, and shaping the future of work.

In this role, you'll partner with mid-sized businesses (500-1,000 employees) to help them enhance their employee experience (EX) with thoughtful, human-centered solutions. You'll guide customers through the buying journey with a consultative approach - connecting their needs with the tools that empower teams, streamline onboarding, and support IT service management.

This is more than just a sales role - it's about impact, collaboration, and growth.

• Be a Trusted Advisor: Lead value-based conversations with mid-market customers to understand their needs around ITSM, onboarding, and employee engagement - and offer tailored solutions that drive real impact.
• Drive Smart Growth: Build and manage a healthy pipeline through proactive prospecting, virtual selling, and meaningful discovery.
• Navigate with Empathy: Work closely with buying teams, creating trust and clarity throughout the decision-making process.