Regional Sales Manager

## Regional Sales Manager Apply locations:
NC, Charlotte time type:
Full time posted on:
Posted Yesterday job requisition :
R29908
** Regional Sales Manager  MANAGER:
** Manager, Sales  
** DIRECT REPORTS:
** HCPs and PCCs (Assigned Clinics)  
** SALARY:** $80,000 + commission
** FUNCTIONAL RESPONSIBILITIES
** The primary purpose of the regional sales manager is to drive sales performance within an assigned region by owning  clinic results, coaching teams, and executing sales initiatives.  
● Own sales performance for assigned clinics and region by driving consistent execution of sales strategy,  achieving regional revenue targets, and ensuring accountability to clinic-level goals and results.  
● Conduct regular field visits and in-office coaching to observe performance, reinforce standards, provide  real-time feedback, and ensure consistent execution of sales and service expectations.  
● Develop Hearing Care Practitioner (HCP) performance by working with HCPs on consultative selling,  clinical-to-lifestyle translation, objection handling, and execution of the patient sales journey to drive revenue  growth, improve close rates, and reduce returns.  
● Develop Patient Care Coordinator (PCC) performance by working with PCCs on sales coordination and  front-office execution, including appointment preparation, scheduling discipline, organization, patient  communication, and customer service behaviors that enable sales success and patient retention.  
● Identify underperformance and initiate corrective action by diagnosing root causes, delivering targeted  coaching, documenting performance conversations, and escalating formal performance management as  needed.  
● Participate in hiring and onboarding for regional roles by leading interviews for PCC candidates,  supporting interviews for HCPs as needed, and partnering with Sales leadership to ensure new hires are  effectively onboarded and ramped to performance expectations.  
● Reinforce sales training and execution by delivering small-group and one-on-one trainings, observing  application in the field, and supporting adoption of sales methodologies, tools, and expectations at the clinic  level.  
● Monitor KPIs, returns, close rates, and pipeline trends to identify performance gaps, prioritize coaching  efforts, and proactively address risks to regional sales performance.  
● Escalate operational, personnel, or systemic issues to the appropriate internal partners (e.g., Human  Resources, IT, Marketing, Operations, Training or Professional Development) to ensure timely resolution and  minimize disruption to clinic performance.
** MANAGERIAL RESPONSIBILITIES*
* • Manage day-to-day performance of HCPs and PCCs by setting clear expectations, monitoring results,  providing ongoing feedback, and reinforcing accountability at the clinic level.  
• Initiate and document performance counseling by addressing performance or behavior issues, completing  written counseling as appropriate, and escalating matters to the Sales Manager and HR when needed.  
• Ensure adequate staffing and coverage by identifying coverage gaps, coordinating schedules, and  partnering with the Sales Manager to address hiring or temporary staffing needs.  
• Reinforce sales culture and expectations by modeling desired behaviors, holding teams accountable to  standards, and consistently reinforcing company sales processes and service expectations.
** KEY PERFORMANCE INDICATORS*
* ● Regional Budgeted Net Sales – How consistently assigned clinics meet their monthly budgeted net sales  targets.  
● Sales Opportunity Volume – How consistently clinics meet their monthly goals for sales opportunity type  appointments, including Hearing Evaluations, Consultations, and other defined appointment types.  
● Close…