Sales Coordinator

Location: Northern

# Sales CoordinatorQ Casino + Resort - Dubuque, IA 52001## Overview Salary Range $22.00 - $26.00 Hourly Position Type Full Time Category Sales ## Description###
** Q CASINO + RESORT**###
** Sales Coordinator
**** BASIC FUNCTION
** The Sales Coordinator will support the sales team by assisting in the planning, coordination, and execution of events and bookings at Q Casino + Resort. This role involves managing client communication, ensuring timely follow-ups, preparing sales materials, maintaining accurate records, and providing excellent customer service to ensure smooth and successful operations of sales-related activities.
** ORGANIZATIONAL RELATIONSHIPS
**
* Reports to:

Director of Hospitality Sales
** SPECIFIC DUTIES AND RESPONSIBILITIES
** Sales & Event Coordination
* Assist the sales team in managing leads, proposals, and contracts.
* Prepare and distribute sales and event-related materials, including proposals, agreements, and brochures.
* Coordinate and manage smaller, straightforward events; support the Director of Hospitality Sales on larger or more complex events.
* Client Communication & Service
* Serve as the primary point of contact for assigned clients, ensuring timely follow-up and clear communication.
* Gather required client information, confirm event details, and respond promptly to client inquiries.
* Schedule and conduct site tours, appointments, and client meetings, independently for smaller events and jointly as needed.
* Systems, Reporting, & Internal Coordination
* Maintain accurate client, contract, and event records in the Caterease system.
* Communicate event details and timelines with internal departments, including Food & Beverage, Operations, Hotel, Marketing, and Entertainment.
* Track and report basic sales activity, bookings, and revenue information.
* Sales Initiatives & Professional Responsibilities
* Support trade shows, networking events, and other sales initiatives.
* Participate in internal sales and revenue meetings as requested.
* Ensure compliance with company policies, procedures, and regulatory requirements.
* Perform other related duties as assigned.
** EDUCATION, TRAINING, AND EXPERIENCE
*** Degree in Business, Hospitality, Marketing, or a related field preferred, or equivalent work experience.
* 1-3 years of experience in sales coordination, event planning, hospitality, or a related field preferred.
* Working knowledge of Microsoft Office Suite including Word, Excel, PowerPoint, and Outlook.
* Experience with event management or sales systems such as Caterease preferred; training will be provided.
** STANDARDS OF PERFORMANCE
*** Demonstrates strong customer service and professionalism in all client and internal interactions.
* Maintains accuracy and attention to detail in sales materials, contracts, and systems.
* Effectively manages multiple priorities and deadlines in a fast-paced environment.
* Communicates clearly and follows through on commitments.
* Works collaboratively with internal teams to support successful event execution.
* Demonstrates flexibility in support of business needs, including non-traditional hours, evenings, and weekends as required.
** MENTAL AND

PHYSICAL REQUIREMENTS
*** Ability to remain seated and work at a computer for extended periods.
* Ability to move throughout the property and event spaces as needed.
* Ability to lift and carry up to 20 pounds.
* Ability to maintain focus and manage multiple tasks and priorities.
* Ability to communicate effectively with clients and team members.
** WORKING ENVIRONMENT AND CONDITIONS
*** General office environment with occasional visits to event spaces.
* May involve exposure to smoke or loud environments during event setup or execution.
* Occasional travel may be required for business-related purposes.
** EQUIPMENT AND TOOLS
*** General office equipment including but not limited to:
* Computer* Printer
* Telephone* Copier
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