New Home Guide Woodland

Summary

POSITION SUMMARY

Kolter Homes is seeking an experienced New Home Guide to sell new homes while delivering an exceptional customer experience throughout the buying process. The ideal candidate is a relationship-focused sales professional with strong knowledge of new home construction, local market conditions, and customer service.

• Welcome, register, and identify the source of prospective buyers
• Follow the established sales process and presentation scripts
• Help prospects identify the home and community that best meet their needs
• Prepare and review purchase agreements before submission
• Manage contingencies and communicate with purchasers throughout the buying process
• Build lasting customer relationships that generate referrals
• Maintain the model home, sales center, and community presentation in accordance with company standards
• Prepare the sales center for opening each day
• Conduct broker meetings at least once per month
• Support initiatives that drive qualified traffic to the community
• Provide customer and market insights to the Marketing Department
• Evaluate competitors and conduct market studies involving pricing, marketing, and target buyers
• Assist with sales policies, procedures, and cross-departmental initiatives

• Active real estate license required
• Minimum of three years of new home sales experience
• Bachelor’s degree strongly preferred, along with three to five years of related experience; equivalent related experience may substitute for education
• Strong understanding of construction, subcontracting, sales, marketing, and customer service
• Excellent communication, negotiation, problem-solving, organizational, and time-management skills
• Ability to manage multiple priorities with limited supervision and strong attention to detail
• Ability to interpret contracts, purchase agreements, market comparisons, construction documents, specifications, and owners’ association documents
• Proficiency in Microsoft Word, Excel, Outlook, and Power Point
• Ability to learn and use systems such as Builders CMS, Build Pro, New Star, Track-it, and other company software
• Professional appearance and commitment to integrity, company values, and customer service
• Bilingual skills are a plus but are not required