Head of National Accounts, Windows & Doors

Happen Bank (formerly Lending Club) is built around a simple purpose: to clear the way to help people turn intention into action, and action into financial progress. That means offering focused products, a frictionless mobile-first experience, and clear terms with no gotchas. Respect and fairness is part of our DNA, and that ideal shapes how we work, how we treat each other, and how we invest in our employees and our community.

Join us in using data, bold thinking, and a commitment to innovation to help clear the way for millions of Americans to achieve more.

Happen Bank is looking for a Head of National Accounts Director – Home Improvement to drive national account growth within our Home Improvement business, with an initial focus on Windows & Doors. In this role, you’ll identify, acquire, and expand high-value enterprise relationships across manufacturers, distributors, private equity-backed platforms, multi-location brands, and other large home improvement operators. You’ll combine strategic market development with hands‑on business development, using market and competitive insights to identify opportunities, build enduring executive relationships, and grow incremental sales volume.

You’ll also partner closely with our Partnerships team and cross‑functional stakeholders to strengthen Happen Bank’s value proposition and expand our position in priority Home Improvement verticals.

• Define and execute the national account growth strategy for assigned Home Improvement verticals, identifying and prioritizing high‑value enterprise opportunities using market data, customer insights, and competitive intelligence.
• Build and manage a qualified pipeline of manufacturers, distributors, private equity‑backed platforms, national dealers, multi‑location brands, and other strategic prospects through direct and channel partner opportunities.
• Lead complex enterprise sales cycles from prospecting and discovery through solution development, negotiation, contracting, onboarding, and launch.
• Build trusted relationships with executive and operational decision‑makers, using a consultative approach to understand financing needs and position Happen Bank as a differentiated solution.

• Own and expand strategic National Account relationships, building relationships across multiple levels of the client organization and identifying opportunities to increase utilization, sales volume, product adoption, and long‑term partnership value.
• Lead partner training, business reviews, and ongoing performance discussions, ensuring clients receive timely and relevant information and maintaining clear communication throughout the relationship.
• Monitor account performance against contractual terms and commitments, proactively identifying discrepancies and leading actions to address performance gaps while protecting the partner relationship and Happen Bank’s business interests.
• Serve as the primary commercial point of contact when complex partner issues arise, coordinating across internal teams to drive timely resolution and communicate clearly with the client.
• Maintain disciplined pipeline and opportunity management, forecasting, and performance reporting using CRM, analytics, and AI‑enabled tools where appropriate.

• Develop relationships with relevant industry associations and represent Happen Bank at conferences, trade shows, and other industry events.
• Monitor market and competitive trends and translate insights into recommendations that strengthen Sales and Marketing strategy, product positioning, and go‑to‑market execution.
• Serve as a subject‑matter expert in business development discussions, identifying and…